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Fred's Fiberglass and Trailer Repair has 1 locations, listed below.

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    Business ProfileforFred's Fiberglass and Trailer Repair

    Fiberglass

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    102 Palmer Lane, Coldspring, TX 77331
    BBB File Opened:
    3/22/2022
    Business Management
    • Owner Manager
    Contact Information

    Principal

    • Owner Manager

    Customer Contact

    • Owner Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/24/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We dropped our boat off to Freds Fiberglass and Trailer repair in June 2021. Progress pictures were sent of work being done. On 17 JUL 2021, received a text saying that the boat was ready. We took the boat home and kept it in the garage until mid-January 2022 when it was ran on the water for the first time since the repairs. On 22 JANUARY 2022, we noticed a leak in one of the areas that **** had repaired. Sent **** photos and videos of the leak that day. Did not hear back from **** until we reengaged again 23 JANUARY 2022 and **** said he would talk about it tomorrow (24 JAN 2022). Two days later, 26 JAN 22, the boat was dropped back off to **** and was ready again 02 FEB 2022. Fast forward one month later 19 MAR 2022 and we took the boat out and the hole that **** repaired completely blew out in the middle of the lake and took in water up to the seats. Sent **** pictures and videos immediately of what happened and **** responded wow. Later that afternoon once we got towed in and reports completed by game and fish and the coast guard, we followed up with **** and asked if he looked at the damages to which he responded Yea. We then asked whats the plan to which **** responded that It is Saturday afternoon. Im with my family we will talk Monday. We reached back out to Mr. **** Monday morning and it was then that he informed us he did not feel that he is responsible for any of the damages or future repairs to our boat. Freds faulty repair has caused at least $15,000 worth of damages to the hull, batteries, graphs and other equipment. We gave **** a chance to make it right and asked him for the money back that we paid him in the beginning to help us cover some of the expenses to get our boat back in a safe, operable condition. **** advised that we make an insurance claim on our personal boaters insurance to cover a botched job tha

    Customer Reviews

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