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Find a Location

The Right Shop has 1 locations, listed below.

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    Business ProfileforThe Right Shop

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/23/2022

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    12335 State Highway 30, College Station, TX 77845-7644
    BBB File Opened:
    4/21/2020
    Years in Business:
    9
    Business Started:
    8/2/2014
    Business Incorporated:
    8/2/2014
    Accredited Since:
    6/23/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • The Right Shop, LLC
    Business Management
    • Mr. Logan McKinley
    Contact Information

    Principal

    • Mr. Logan McKinley

    Customer Contact

    • Mr. Logan McKinley

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was scammed by this boat repair shop. I dropped off my boat November 2023 then I paid for repairs and picked it up 12-26-2023. They promised me the boat would be lake ready I'm a bass fisherman. They said the boat needed only $1300 of work due to rats ate some of the wires. They also said the boat never started when they got it . I have ***** videos of the boat running I even have videos 2-5 days before I gave them my boat to fix. They told me now the total is $2,309.85 . I was blown away so I said will it be lake ready so I can fish bass tournaments they said yes. I spoke to kalli. Well I picked up the boat we put a water hose on it and it ran. They told me the power wire was messed up. Well I paid for them to replace all my wire. So I get home that weekend I go to the lake . The boat doesn't go faster than 3mph. I was stuck in the middle of Somerville and some people saved me and my son. I came home called and told the right shop. They said lake ready is when you put a water hose on the boat. I said that's not true lake ready means you test the boat on water. The motor has a certain amount of pressure in the lake. So the boat wouldn't start I'm like OMG. So I opened up the throttle and I noticed no wires were new!!! They were the same wires from ****. Then the power wire was cut up never replaced . I had to trouble shot before this . I took the napa battery I bought to the right shop. I had a one year warranty on it. They tested my battery and said it's good. I said I need a new battery the boat isn't getting power. They gave me a brand new battery. I get home the boat doesn't start. My son says dad !!! That's the same boat battery it's dated July 2023. Remember they said they gave me a new battery it was a lie it was Dec then. So I complained and that's why I'm here. The right shop lied about fixing my boat for it to be lake ready and lied about giving me a new battery. The pictures proves old shortened wires. The picture of the battery shows the date .
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving the Heart of Texas

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