ComplaintsforEcoZapp A/C Efficiency
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Complaint Details
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Initial Complaint
04/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We purchased a complete **** system and installation in July 2020 from Ecozapp for approximately $10,000. We have had multiple issues with the system and Ecozapp did come out on several occasions the months following installation but the issues continued. However, they quit responding to our calls to the office and the local sales person (*****************) we dealt with. We soon discovered they went out of business and assumed we were just stuck. When we contacted another **** contractor for assistance, we discovered Ecozapp never registered our **** system with the manufacturing. We then were told that instead of the 10 yr warranty we would only have a 5 yr parts only warranty. We have spent approximately an additional $2000 so far trying to correct the issues with the **** system and are still having issues. We have had to pay another contractor for multiple service calls to diagnosis issues with the unit and to replace control boards in attic and outside units. And the unit is still unreliable.Initial Complaint
06/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought a $13,000.00 HVAC system with a 10 year service agreement. System was installed incorrectly and my system has yet to be serviced. I have reached out numerous times to no response. This company is terrible! Ive learned they have changed from a pest control company to a HVAC company and now seem to be out of business. I would like the money I paid for a 10 year service agreement returned.Initial Complaint
06/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased a new air conditioner with a 10 year warranty and 5 year maintenance plan from ************* and the business is no longer responding to calls at the number provided. I've made this purchase on 3/18/2019 and had water damage due to the ** and was needing for them to come out and service the ** and they are no longer available.
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Contact Information
3900 State Highway 6 S Ste 109B
College Station, TX 77845-5831
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.