ComplaintsforLandscaping Ninjas
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Complaint Details
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Initial Complaint
06/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
The company has yet to complete the project initiated several months ago, despite our full payment. Since receiving the final installment in April, there has been no further progress in re-grading our yard. Despite our flexibility with scheduling conflicts and miscommunications, there has been a significant lapse in communication on their end.Business response
07/03/2024
Dear *****************,
We sincerely apologize for the inconvenience caused by the delays in completing your project. We understand your frustration and appreciate your patience throughout this process.
Please rest assured that we are committed to finalizing your project. Our team is scheduled to return during the second week of July to complete the sand screeding and any remaining tasks. We strive to ensure that your yard meets your expectations and can be enjoyed to its fullest.
We apologize once again for any inconvenience and appreciate your understanding. Thank you for your continued patience and cooperation.
Sincerely,****** Thompson
Landscaping Ninjas
************
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Contact Information
12948 Tonkaway Lake Rd Ste 326
College Station, TX 77845-3129
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.