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Find a Location

Wellborn Water Special Utility District has 1 locations, listed below.

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    Business ProfileforWellborn Water Special Utility District

    Utility Water Company

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6784 Victoria Ave, College Station, TX 77845
    BBB File Opened:
    1/8/2020
    Years in Business:
    5
    Business Started:
    1/1/2019
    Business Management
    • Miss Julia Skrivanek, Office Manager
    Contact Information

    Principal

    • Miss Julia Skrivanek, Office Manager

    Customer Contact

    • Miss Julia Skrivanek, Office Manager
    Additional Contact Information

    Fax Numbers

    • (979) 690-1260
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/07/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    My check to pay for my water **** was dated 6/23/2022 by my bank and was in the business' possession on that date. However, they did not take the check for deposit until 6/24/2022 to **************** *************** did not cash and pull the money from our account until 6/27/2022. At that time, we had insufficient funds in our account and the check bounced. We were only made aware of this on 7/5/2022 by Wellborn Water Special Utility District. Once made aware of this issue, I contacted my bank who stated that the funds from the bank would be only drawn when *************** cashed the check. Upon discussing this all with *****************************, the Office Manager at Wellborn Water Special Utility, and being provided proof of the check not being processed until 6/27/2022, she refused to reverse the returned check fee for $25 despite the fact that the business did not process the check on the date it was issued. In addition to that she stated the fee would remain on our account and result in additional charges. I will also note that as soon as I found out the **** had not been paid on 7/6/2022, I went in on line and paid that in full.

    Customer Reviews

    0 Customer Reviews

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