Business ProfileforAllscapes, Inc.

We worked with Allscapes ***** in September of last year to get a new, nice, structurally sound retaining wall. We got a quote of $15,000 from ***************** (owner) at Allscapes **** and we thought it was reasonable.We provided **** with the site survey that was performed when we purchased the house two years prior to this in order to take measurements and make sure that everything was all set. **** came out and measured the area himself and then over the course of a week his team came out and built the wall. Right away, our neighbors knew that something was wrong with it. First thing they noticed was that their small garden, which had a separate fence, was encased in concrete by the workers. The second, was how off the new wall looked from the wall that was in the front of our yard. They took measurements based off of their own site survey and with ours and found that the wall was measuring 6 inches into their yard at the front of the wall. We had **** come out and he showed us all how he got his measurements and things just weren't adding up for us. So my husband and I did the only thing that we thought we could do with ****'s confidence in the wall, we spent $500 and got a new site survey done. The new one confirmed that the wall was in our neighbor's yard. Eventually we were able to get him out to talk to him again and show him the new site survey. He took one look at the new survey and said, "Well then your old one must have been wrong because my measurements were sound". ***************** came to our house and called us liars to our faces and accused of us trying to "get one over on him". He then said that he would not be fixing the wall, because it was right, and if we wanted it changed, we would need to pay for it again.We have now had to hire a 2nd landscaping company to come out and fix ****'s and Allscapes ****'s mistakes. The $15,000 for the current wall came from my parents as a wedding gift, and that money has been essentially wasted.