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ComplaintsforPatterson Premier Homes Inc
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Complaint Details
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Initial Complaint
07/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
1.) Crack on the back wall of patio. 2.) Leak in brand new roof. (From light fixture and ceiling is stained) 3.) Leak in laundry room from a/c unit overflow. Cables are loose, tilting unit away from drains. 4.) Painted ceiling in great room two different colors. 5.) Entry doors, no weather stripping. 6.) Two different colors of cement on driveway from patching. 7.) Left all the construction trash and leveling of yard undone. 8.) Forgot to hook up water in one bathroom and the sewer in the other one. Promised the house to be completely done in six months but took over a year. Started his own new house two months after ours but was finished months before ours. This was very distressing to me because I have Stage 4 Lung Cancer and wanted to enjoy my dream home before it was too late. We moved in anyway November of 2021. Was promised all repairs would be done by the end of December 2021. Still waiting.Business response
09/12/2022
Business Response /* (1000, 10, 2022/08/11) */ Contact Name and Title: **** ********* Contact Phone: XXXXXXXXXX Contact Email: *********@gmail.com We apologize for the delayed response. You had our old mailing address and it took a while for this request to get with us. We are currently working with the homeowner to get the items resolved. As these are construction items with various crews we have to schedule them out. Several items are already complete including the brick and garage door. We expect to have all items resolved in the next 1-2 weeks. Consumer Response /* (2000, 12, 2022/08/12) */ (The consumer indicated he/she ACCEPTED the response from the business.)
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This business is not BBB Accredited
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.