ComplaintsforComanche Appliance Company
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Complaint Details
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Initial Complaint
05/06/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
About a year ago I had a tech come fix my washer that was leaking and look at my dryer they told me the dryer needed a part they would get me a quote and I paid for service rendered at the time of repair I even have the invoice. They called told me the price I said it's probably better to get a new one... a few months later I get a **** in the mail for service call and I called them. They said they switched computer system and it was just an error and to disregard ****. A month later I get the **** again but ignore it. Another month I get another **** and call them they said they'd look into it and call me back but never did. Another month goes by Another **** I ignore again then I get another so I call again explain the situation they say they will take care of it. But I keep getting bills in the mail. I have my original invoice from the last visit which is actually more than what there saying needed to be paid. So either its a computer error or their scamming me and trying to make me pay twice for a single service call. Either way I've contacted them several times with 2 of those times them telling me it's an error and it will be fixed. Who else got a random **** and were just like oh guess I owe them when in reality their computer is generating bogus bills. I will not be contacting them any more I have done my due diligence and been assured by them I'm good twice. But apparently contacting them directly is not working and I will not be wasting any more of my time on the matter
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Contact Information
1209 E Central Ave
Comanche, TX 76442-2803
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 2:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.