Shed Builder
22 Star Sheds LLCInformation and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
On January 2, 2024, BBB reviewed a pattern of complaints regarding this company, 22 Star Sheds LLC. Complaints files against 22 Star Sheds LLC allege:
~ has not sent purchased items out for delivery while continuing to advertise products online for sale;
~ poor and/or no customer service response from the company, including disabling social media and other remaining pathways for communication;
~ and moreover, delays in providing refunds to consumers when requested.
BBB also requested verification of location address for company operations for 22 Star Sheds LLC.
On January 2, 2024, BBB sent correspondence to 22 Star Sheds LLC via email and post in order to address the pattern of complaints.
BBB received email response from 22 Star Sheds LLC on January 4, 2024. In its statement, the company stated they were shuttering operations. They further stated all refunds available for processed prior to shutting down payment processing services.
As of February 22, 2024, the 22 Star Sheds LLC Facebook Page is inaccessible to the public. Complaints on file have not been responded to nor resolved.
BBB closed this pattern of complaints on February 22, 2024, as Failed to Address the Pattern of Complaints.
**If any consumer that previously submitted a complaint regarding this company has received their requested refund and/or purchased order, BBB requests your update.
Out-of-Business known or suspected
According to information in BBB files, this business is no longer in business.
Important Information
Additional Info
On January 2, 2024, BBB identified a pattern in consumer complaints regarding the marketplace behavior of the company 22 Star Sheds LLC. Specifically, BBB has received complaints alleging that 22 Star Sheds LLC:
- has not sent purchased items out for delivery while continuing to advertise products online for sale;
- poor and/or no customer service response from the company, including disabling social media and other remaining pathways for communication;
- and moreover, delays in providing refunds to consumers when requested.
On January 2, 2024, BBB sent post and email correspondence to 22 Star Sheds LLC.
22 Star Sheds LLC responded via email to BBB on January 4, 2024, stating the company is now closed. The company stated they have provided refunds to consumers with outstanding orders.
BBB has encouraged 22 Star Sheds LLC to respond to their current, unanswered complaints on file.
If any consumer has not received their respective refund, please contact both 22 Star Sheds LLC and BBB.
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