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Find a Location

Dwyer Restoration has 1 locations, listed below.

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    Business ProfileforDwyer Restoration

    Fire and Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/16/2018

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    9746 Green Rd, Converse, TX 78109-3386
    BBB File Opened:
    2/2/2018
    Years in Business:
    7
    Business Started:
    8/1/2017
    Business Started Locally:
    8/1/2017
    Business Incorporated:
    8/11/2017
    Accredited Since:
    3/16/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Dwyer Restoration LLC
    Business Management
    • Mr. Daniel Dwyer, Managing Member
    Contact Information

    Principal

    • Mr. Daniel Dwyer, Managing Member

    Customer Contact

    • Mr. Daniel Dwyer, Managing Member

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had a water leak in the center of my kitchen,where the sink,dishwasher,garbage disposal and countertops are,I called the water restoration people and they came out and started ripping a part the island ,within a few hours there was the bar and where the leak was ,there was some drywall.Then he pulled part of the laminate flooring up there was a lot of water ,then he pt the fans on.Mean while I call my insurance company up and told told them I had a water leak,then I was assign a claims adjuster,then she asked if I call any contractor and I said not yet,but I was given a contractor name and the people said he was good and honest,she said ok call him.I call him and set up a appointment,he came out on the 20 th of July ,we talked and looked at everything and asked if I had anything left ,i said yes I took him in the garage I had 3doors ,the top of the cabinets,sink,garbage disposal and dishwasher was in the house.He took measurements then we sat down again and I asked how long will it take and he said he is 12 weeks out ,I look at my wife and she wasn’t to happy since we were selling the house,it was on the market 4 days.Three months and I asked could it be sooner and he said we are pretty busy.So I sign the contract since I trusted him,this was on the 20 th and on th 23 th I received something from him I didn’t read it since we were looking for a hotel to stayed at from the insurance broker,she had to send it to the company for approval and they rejected it,the claim lady told me the company rejected it and I said why ,she asked me did look at it ,he wants $31,000 so had it made bigger so I can see it,he wanted to do the whole kitchen,take all the cabinets out paint the ceiling,doors and windows.The claims adjuster gave me some numbers to call it is contractor’s that they use ,I found one he came out ,the price was right .Meanwhile I told Dwyer we found a contractor that can do it now,actually this contract should be null and void ,now he wants to charge me $750.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John P

    5 stars

    04/08/2023

    We had Dwyer do a sewage backup remediation for **. Fully new bathroom and master bedroom. If I could boil it down to one word our experience its Integrity. Weve referred out Dwyer 4 times to friends before our project was even finished simply because of how Dwyer handles issues with insurance, sub contractors, and quality. The eye for quality and doing the right thing was evident the whole project now that its complete. Well continue to refer to friends for the long term and will use Dwyer even for remodeling in the future.

    Dwyer Restoration Response

    04/09/2023

    ******************, I want to thank you for your kind words. It was truly a pleasure working with you folks and I certainly hope you enjoy the finished product. - *** Dwyer

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