ComplaintsforOtt Group Property Management
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Complaint Details
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Initial Complaint
05/14/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
******************* refuses to take off charges that she made up and I have proof. When I called on 05/10/24 she screamed at me and is putting me off. Told me not to call her business. She is greedy and a scam artist. I refuse to pay any amount as a maintenance man and I talk and he claimed on a repair he did not charge me almost $200 for a light fixture. Also, she said a ring camera was removed when I have pictures from today proving there never was one installed so why did it get removed. She is charging us almost $3,000.00 for some repairs that we shouldnt have to pay for because they were in before move in. She also disconnected my utilities in hopes to squeeze $200 more out of us. She also is claiming that 5 screens were replaced. I went and took these pictures today showing 3 windows have no screens. So how were 5 replaced. When theres pictures only 1 window ever had a screen. Her husband claimed the owners didnt want to rent to us either anymore and claimed they were firing him which was a complete lie as *** spoken to the wife. Enclosed down low is the rent that doesnt include the processing fee.Business response
05/20/2024
Please see the attached documentation for the complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.