ComplaintsforTony's Roofing Services, LLC
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Complaint Details
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Initial Complaint
10/26/2021
- Complaint Type:
- Order Issues
- Status:
- Answered
Tonys roofing began the work June 10th, gutters were replaced July 23 after multiple requests. They still have not replaced the gutter and roof on my porch as per the contract.Business response
11/04/2021
This is an insurance claim filed by the previous owner which sold the house to ************************* (that contacted the BBB) before completing the repairs per the insurance claim. We have completed the roofing and gutter portion of this claim. The insurance paid for the back patio which is a insulated patio cover but the insurance is only paying for a metal patio cover. We are just waiting for the insurance to approve our estimate so we can complete this project. We have not attempted to collect any additional payments until the complete claim/projects have been completed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.