Business ProfileforChris Skrobarczyk Carpentry

Order amount to a total of $3,443.18 was submitted in late March with the official payment transaction taking place on 3/29.Items ordered consisted of eight custom rod racks to be used in the interior of a renovated store location that specializes in rods, reels and tackle products. These racks would merchandise over 80% of our rod inventory which amounts to a considerable portion of our sales. Therefore, timing and urgency of delivery were communicated and provided in context to the seller. He committed to the delivery timeline. Fast forward to the date of arrival on Friday 4/14, the packages were delivered via small parcel *** in a series of three wood boxes. The deliveries were inspected and saw no exterior damage to any of the three boxes so notations were not made with *** - picture back this up. Because we receive numerous packages each week, it is not uncharacteristic to have damages and handle them appropriately. It too isn't uncommon for packages to not be officially 'processed' for 3-4 days after delivery during our seasonal ramp up which is where we are now. Upon opening the items on Sunday March 16, a series of messages were sent to the seller of the disastrously poor situation I was in with five of the rod racks damaged. A series of phone calls have taken place amounting to over 1hr 15mins of my time on a matter that should have been easily resolved with sending out replacement items. After the apparent lack of ownership this business owner wish to take, it became very frustrating that the seller had no intention in making this dispute right in any moral form. I have demanded a full refund and delivery pickup which too was denied because he states "he doesn't know if he can trust me" to return the items. I was treated as though I was in the wrong for this business owners incompetence and unethical and fraudulent actions. Per my message, I have state legal action will most certainly take place to recoup the cost of lost time and money.