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Find a Location

AutoNation Chevrolet Cadillac South Corpus Christi has 1 locations, listed below.

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    Business ProfileforAutoNation Chevrolet Cadillac South Corpus Christi

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6650 S Padre Island Dr, Corp Christi, TX 78412-4902
    BBB File Opened:
    5/1/1980
    Years in Business:
    44
    Business Started:
    11/1/1979
    Business Started Locally:
    11/1/1979
    Business Management
    • Ms. Linda Campos, Regional Contact
    Contact Information

    Customer Contact

    • Mr. Steven Chapman
    Additional Contact Information

    Fax Numbers

    • (361) 654-2108
      Primary Fax
    • (972) 628-4659
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/02/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I February 8, 2023 I drove 150 miles from my hometown to AutoNation Chevrolet on **** *************** Blvd. in Corpus Christi because i had seen an ad for a 2022 Dodge Ram **** dually that i liked. I drove it, I liked and I signed on the dotted line. I drove back home and was in love with the vehicle. I paid $66, ****** for it. On Friday of that week, I drove with my wife to our local Texas Roadhouse. The parking lot was packed with cars. I tried parking the vehicle and couldn't. The spaces were barely enough for the size of the truck. So I told my wife to order curbside and we picked it up and went home. The salesman sent me several email messages and in one I told him I thought I had bit on more that what I could chew, meanning the vehicle was way too big for me to handle. He told me that their policy allowed for me to exchange it. He sent me several vehicles that they had at their locations. My vehicle had only **** miles. I was 50 miles short of their mileage limit and this occurred on day 4 of my transaction. I told him I could probably get it on a trailer and take it back to their dealership. He said for me not to worry about that. All the vehicles that were sent my way were between 2019 to 2021. I wanted something closer to the mileage my truck had. Nothing ever transpired. I showed interest in some, but none were close to my vehicle. Besides I wanted a gasoline engine, which my truck does have. They never told me I had to make my mind up. so I sent the salesman an email message on 3-17-23 stating what I wanted, which was a new 2023 Dodge Ram ****. I then texted him on 2-18-23 asking him if he had read my email message. i called on 2-21-23 and they told me that he was on his day off, 2-22-23 made contact with the salesman. He told me that his manager had said that vehicle exchanges were limited to dealership and that too many days had gone by. (*See autonation Documentation.)
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Javier B

    1 star

    05/26/2023

    Go ahead a purchase a vehicle at Autonation Chevrolet Corpus Christi *****, I hope you never need to service your vehicle. And if you do, DO NOT speak to the guy named *****, a service writer. This guy is the rudest person employed there. Ive spoken my complaints to the service manager, ***********************, to no avail, this excuse of a man, *****, constantly continues to treat customers as second class. This guy lies, walks back his lies with other lies. Just a word of warning, do not ever get close to try to make a conversation with this guy. *** had too many encounters with him, not worth the time or the rest of your day he will mess up. My 2022 Chevrolet ****, has an extreme radio interference, during hearing the radio, with Bluetooth or am/fm, terrible noise. ***************** said it was normal. The driver side door mirror vibrates while driving, he claimed he adjusted it. If this guy is capable of diagnosing vehicles, why isnt he a technician ??? Dont go deposit your hard earned moneys into the Corpus Christi Chevrolet Autonations fraud service department !!!!

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