Share
![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforAbsolute Communications & Network Solutions, Inc.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 2333 Pollex Ave, Corpus Christi, TX 78415-9721
- BBB File Opened:
- 6/29/1995
- Years in Business:
- 35
- Business Started:
- 6/1/1989
- Business Started Locally:
- 6/1/1989
- Business Incorporated:
- 8/5/1993
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Absolute Communications, Inc.
- Discount Telephone
- Business Management
- Mr. Robert Ener, CEO/Owner
- Mr. Kevin Hoskins, Senior Vice President
- Contact Information
Principal
- Mr. Kevin Hoskins, Senior Vice President
Customer Contact
- Mr. Robert Ener, CEO/Owner
- Mr. Kevin Hoskins, Senior Vice President
- Additional Contact Information
Fax Numbers
- (361) 814-0247Primary Fax
- (361) 814-0247
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
DAN R.
05/25/2024
Absolute Communications & Network Solutions, Inc. Response
05/30/2024
We stand behind our warranty when our customers pay their bills. Also i have the call recordings and Text when i repeated asked him to call the office to submit his claim so the office could handle your request. i also gave him after hours support even after still have not paid us. he can please remit payment and we will process his request.
last time he interacted with me on 4/6 i told him i was out of town call office and gave him the number
4/9 he bought replacement stuff on amazon he hired someone else and still did not work because they did not know how to configure equipment then he text me again and again told him to call office not me for after hours support.
then we helped him ran up a ****** support bill after he was in operation then email because it was outrageous afterwards.
Customer from original install has a outstanding invoice of *******k after he complain and we lowered the bill. also he is located in LA we are in SA ***** 7 hours away and does not want to pay for trip cost so we support him when when are close by.
After everything i did to support him after hours and still refuses to pay for our support.
notes from tech before closing ticket.
4/9 Called the customer, they got the firewall up but 3 APs were not coming online.
He tried known good power sources and a different switch. Ports continued to flap.
Port 5 on core switch is dead and they were hit with a surge.
Looks like the 3 APs that were connected to the Core switch were fried.
Had him send an email to us with serials so we can check warranty on them.
4/13 They called in needing help with onboarding and programming the new switch.
Worked with **** and got the switch onboarded and working on the correct ****s.
He is going to go reboot the devices so that the IPs are correct on the other switches since when he installed the ***** Switch it was stripping the **** 115 IP somewhere.
Now that he removed the ***** it should pull the correct IPs.
4/15 pending customer to pay outstanding invoices to warranty customer needs to pay for equipment he is attempting to warranty.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.