Business ProfileforSouth Texas Diesel & Automotive Services LLC
Additional business information
On March 4, 2022, BBB contacted South Texas Diesel & Automotive Services LLC regarding advertising on their website https://www.southtexasdieselandautomotiveservices.com.
The business advertises they offer a: “NAPA Autocare Peace of Mind Warranty” for “24 months24,000 miles nationwide warranty.”
BBB Code of Advertising states when using the term “warranty” or “guarantee” the advertisershould clearly and conspicuously include a statement that the complete details of the warrantycan be seen prior to the sale which could include putting it on the seller’s website. The Code alsostates sellers or manufacturers should advertise that a product or service is warranted orguaranteed only if the seller or manufacturer promptly and fully performs its obligations underthe warranty or guarantee.
BBB requested South Texas Diesel & Automotive Services LLC add a statement that clearly and conspicuously discloses a customer can viewthe details of the warranty that directs to the warranty provided on NAPA’s website.
South Texas Diesel & Automotive Services LLC also advertises the ASE logo. BBB reviewed ASE’s websitehttps://www.ase.com/repair-centers and could not confirm South Texas Diesel & AutomotiveServices LLC’s ASE Blue Seal shop status. BBB contacted ASE and confirmed South Texas Diesel & Automotive Services LLC has anASE account but is not allowed to advertise the ASE logo. BBB confirmed with ASE that a business must purchase the logo to advertise it.
BBB Code of Advertising states the primary responsibility for truthful and non-deceptiveadvertising rests with the advertiser. Advertisers should be prepared to substantiate anyobjective claims or offers made before publication or broadcast. Upon request, they shouldpresent such substantiation promptly to the advertising medium or BBB.BBB requested South Texas Diesel & Automotive Services LLC to discontinue the advertisement to address our concern.
As of March 23, 2022, South Texas Diesel & Automotive Services LLC failed to substantiate or discontinue the advertised claims and requested BBB to cease communication with them.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3917 Apollo Rd, Corpus Christi, TX 78413
- BBB File Opened:
- 3/1/2022
- Years in Business:
- 3
- Business Started:
- 10/5/2020
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Brandon Swank, Managing Member
- Contact Information
Principal
- Mr. Brandon Swank, Managing Member
Customer Contact
- Mr. Brandon Swank, Managing Member
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.