Customer ReviewsforHogan Homes

After a recent failed hydrostatic test we had a plumber out to our property several times to identify the location and cause of the leak. He now needs to tunnel under the home to repair the leak, and we will have to pay over $16,000 to repair the plumbing on a 2 year old home. The plumber - one of the top rated in Corpus - stated that by his examination, the leak has been there since we moved in based on the severity - and said that it was likely a leak caused by the foundation pour or the total construction. I knew when reaching out to Hogan Homes that I was (literally just 2 months) outside of my warranty, but I really thought they'd find some way to assist since it was a problem originating from the initial construction. Moreover, I figured HH wouldn't want to have a reputation for building homes that require 5-figure repairs after only two years. But apparently I was wrong. They said because it passed its inspection (which didn't examine plumbing under the house) that they wouldn't help. They also claimed it could have been from the recent drought or the big freeze of early 2021. That's nonsense, and the plumber said that it was a severe enough leak that it had to have originated from the build.I come away from this experience feeling like I was sold a poorly constructed house, that Hogan knows they're selling poorly built houses. I feel taken advantage of and scammed. I truly don't know how we'll pay for this fix, this is financially devastating and they don't care at all. This would be pennies to them and they could back up their claims of building great houses - but they refuse to assist in any manner. My biggest suggestion is - if you're going to buy a hogan home - order a hydrostatic test before closing. The plumber said this is a common issue on these homes - he suspects they aren't testing the plumbing after the completion of construction. The hydrostatic test will tell you if there's a leak somewhere in the plumbing.

The home itself is ok, but they dont finished well. They rushed my home and told me to call their warranty department. I did and it has been 5 months now and nothing has been done. They keep lying and lying, they have no shame whatsoever looking straight at you and lie. I have many things when I did my walkthrough that was promise will get done and still nothing. This is absolutely one of the worst business I came across. From top to bottom, I have spoken to each one and they all saying the same thing, we will take care of it in a few days. My gas line in the back is not properly hooked and they still dont care and me and my lawyer are waiting if anything happen because of it.. will definitely *** them. After they built my house, they never power wash the outside, it looks horrible. After move in, they came to check all my claims then the superintendent quit, right before that he brought a new superintendent to my house in which he also promised he will take care of this quickly. Never heard from him againnow he pass in front of my house and does not even look at me. I am a person that do not like people who come to my house and looked at me and lied to me. I emailed and callednow they do not even reply anymore. My advise to any new buyers do not move in until they take care of everything otherwise it will never get done after they got their money. I am very disappointed at Hogan Homes especially the warranty, it is absolutely the worst business Ive ever seen. No sense of responsibility and no sense of customer service after the bank paid them.