Business ProfileforEmerald Beach Hotel

Upon booking my hotel room for my pregnant wife, the hotel was advertised on multiple websites including the ****** search that it offered free parking and included a bathtub with the room, it was also advertised as a 3 star hotel. This incentivized spending less money on the room advertised. Upon arriving we were told they do not offer free parking anymore, which is false advertisement. When my wife was ready to take her bath (which was the whole reason we booked the room.) We were told the hotel does not offer stoppers as they do not allow guests to use the tubs.When asked why not we were told the hotel is old and it could potentially cause leaks. (Which implies they do not have the insurance or coverage for said events.) Not only this, but the quality of the hotel is a 2 star experience and none of the security locks on the outside of the building actually work, literally anyone and everyone can walk in and out of the hotel.To top it off, we were given the wrong hotel key to the wrong room, so we walked in on someone elses luggage and luckily we werent exposed to someone elses privacy. This also made us feel uncomfortable with our own safety with leaving our things in the room. Not only this, but the room we ended up receiving after this was corrected was right next door to that room, and the door was somewhat busted in and doesnt close fully.This is definitely the worst experience Ive ever had, and while waiting to check in I heard multiple guest complaining just like myself about the false advertisement of free parking.I am very upset, and I wouldve spent the money to book a 4 star hotel with a trusted name, had Id known I was being lied to.And finally, the room was advertised as having desks with chairs, and I do a lot of business on the road, there was no chair in my room and there was no peace for the night, and you can literally hear everything through the wallsIt also stinks like weed everywhere with low maintenance and dirty walls.