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ComplaintsforQuality Concept Remodeling and Handyman Service
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Complaint Details
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Initial Complaint
07/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contacted Quality Concepts to perform fascia board repairs around my house. I paid him up front ($1,700) on May 16th as he requested per his invoice (INV0106) so he could order materials. He told me multiple times he would start "next week" and kept giving me excuses why he hasnt been able to start. On May 19th, he confirmed that his team would show up and perform the work. I checked in May 23rd to see how progress was going and he gave no response. I asked my Realtor to check in since I had just moved May 13th and she informed me there was no evidence of anyone being there. After a few more text exchanges, on May 29, I made my first request for refund. No response. I made another request Jun 1. No response. Finally, June 9, I informed him I will be writing a review and reporting to the BBB. All of which have received no response.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.