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ComplaintsforComet Dry Cleaners
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/30/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Items for a public school were dropped off 11/15/21. Employees were rude and acted as if they knew nothing about their role or checking in items. When asked about tax exemption we were told to just bring form. When arriving to pickup employee that told us to bring form had to call someone to do tax exempt purchase. Process didnt work and told me to come back tomorrow. I informed that it was 40 min drive and I wouldnt come back tomorrow. She refused to call someone back to resolve issue. I paid tax on items. I had personal items that they stated werent there. I informed them exactly what it was and we were given the two receipts. Employees finally went and found my items. I spent over $100 but I will not return due to the rude employees and the lack of customers service on a basic product that shouldnt be this type of issue or the customer treated in this manner. Theres no contact info for the owners. Online states ******************* is the owner but no contact info besides the store number and the employees are not going to assist.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.