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ComplaintsforClark Auction Co.
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Complaint Details
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Initial Complaint
01/21/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I participated in an auction put on by Clark Auction ** on January 5th, 2022 at 6pm. Auction was listed and advertised as online only through hibid auction services. I had been bidding on a vehicle and at the end of the time for that vehicle in the auction I was the highest bidder and it closed the bidding with me on top but when I went to collect the vehicle from them they told me they had taken an in person bid and that I didn't beat it, without updating anything on the website or any mention of in person bidding and told me I was out of luck and that they always do this even if it's listed as online only. In response I left them a ****** review of this incident and the response I got back from the owner was to "Now your crying cause you didnt bid more than $440 on a car you been watching for weeks?". And now as I have went to register for the next auction to try to get a vehicle the have out right banned me from bidding. They messed up, couldn't take the bad review from their mess up and in response just out right banned me to get me away.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.