13 Customer Reviews
Sort By
- Date
- Highest Rating
- Lowest Rating
Review from John P
5 stars06/26/2024
Obviously I hired Ace based upon price, personalities and reviews.I was pleasantly surprised, however, by their thoroughness. We've had to replace 3 roofs because of hail storms and I was satisfied to get a competent contractor, at a reasonable price, who could complete the job in a day.**** put together a team that discovered 3 linings below the shingles. Evidently, previous crews just removed the old shingles, laid a new lining, laid the roof and left.Upon removing the linings, ****** group discovered not only damage to the roof that was hidden by the lining, but they also found a vent that a previous contractor must have broken off and, instead of replacing it, just covered the hole with lining and laid the roofing over it.I was impressed that these folks, who could have just laid the new roof and left, were professional enough to remove the lining, find and repair the damage, and restore the vent.They not only earned their fee, but they earned their 5 stars.So, if you are looking for someone that not only has personality and price, but who takes pride in their work, call **** and ***.
Ace Roofing and Construction, LLC Response
07/11/2024
Thank you so much for your detailed and thoughtful review! We are thrilled to hear about your positive experience with **** and the *********************************************** team.Its wonderful to know that our thoroughness and commitment to quality exceeded your expectations. Discovering and addressing hidden damage and restoring the vent properly are part of our dedication to doing the job right. Your recognition of our professionalism and diligence means a lot to us.We are honored to have earned your trust and your 5-star rating. Your satisfaction is our top priority, and we're glad we could provide you with the exceptional service you deserve.Review from Michelle C
5 stars06/25/2024
Thank you ACE Roofing & Construction.**** has been absolutely amazing and honest without trying to charge me for anything and everything.Instead he came and did what someone quoted me $600 worth of work for absolutely nothing as he was honest and said I didn't need any work that was going to effect my roof.I'm happy and blessed to meet honest business people and when my roof needs replaced this will be the 1st person I contact.Being honest goes a very long wayAce Roofing and Construction, LLC Response
06/26/2024
Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with **** and our team at ************************************************** Ace Roofing, we pride ourselves on honesty and integrity. Its great to know that **** provided you with the necessary information and assistance without any unnecessary charges. Your recognition of our honest approach means a lot to us.We are grateful for your trust and are honored to be your first choice for any future roofing needs. Your satisfaction and peace of mind are our top priorities.Thank you again for your kind words and support!Review from Sofia S
5 stars06/20/2024
This company is in the process to help me. **** is absolutely personal and kind hearted, this company put people before their Bussines and I admire the fact of their transparency and outstanding service. Very affordable and professional. You do not have to worry about a job not being done correctly they explain everything from the a to the z. I highly recommend this company.Ace Roofing and Construction, LLC Response
06/24/2024
Thank you so much for your wonderful review! We are delighted to hear that **** and our team have provided you with the personal, kind-hearted, and transparent service that we strive for.Putting people first is a core value at our company, and it's gratifying to know that you appreciate our approach. We're committed to delivering outstanding service at affordable rates, and we're glad that our thorough explanations have given you peace of mind.Your recommendation means a lot to us. If you have any further needs or questions, please dont hesitate to reach out. We're here to help from A to Z!Review from Patrick J.
5 stars06/01/2024
3 young men were removing storm damaged trees at a neighbors home and I requested their help at my home. At 82, no more climbing trees with a chain saw. These young guys quoted me a very fair price to remove limbs and stack debris on parkway for city to pickup. They did an excellent job for me and it was greatly appreciated. Their expertise is roof repair and if I need my home re-roofed, I will definitely request their quote. Hard working, conscientious to surroundings, and very fair pricing. ******************, *****, TxAce Roofing and Construction, LLC Response
06/24/2024
Thank you so much for your kind and detailed review! Were delighted to hear that our team could assist you with removing storm-damaged trees and that you were pleased with their work.Our goal is always to provide fair pricing and high-quality service, and were glad to know that our team was able to meet your expectations. Your safety is important to us, and we're happy that we could take care of the tree removal for you.It's wonderful to hear that you would consider us for your roofing needs in the future. We look forward to the opportunity to work with you again.Thank you once again for your trust and for sharing your positive experience.Review from Joanna R
5 stars05/16/2024
Hands down the best roofing company. These guys will come and check the roof. They will honestly tell you how it looks and if it needs to be replaced. I love this company because they wont try to persuade you in getting a new roof when you dont need it.Ace Roofing and Construction, LLC Response
05/20/2024
Thank you so much for your fantastic review! We are thrilled to hear that you had such a positive experience with our company.At Ace Roofing and Construction, our priority is honesty and integrity, and were glad that you appreciated our straightforward approach. We believe in providing our customers with accurate information so they can make informed decisions about their roofing needs without any pressure.Your kind words mean a lot to us, and we are grateful for your trust and support. Thank you again for your wonderful feedback!Review from Diane R
5 stars04/22/2024
We were inundated with roofers the morning after the hail storm on April 15th. I knew I had to contact someone I trusted to look at our roof and assess damage. That's why I disregarded all the cards left on our door and called *************************** of Ace Roofing and Construction. He personally came out and, along with ****, they looked **************** and on the roof and even the wooden fence to assess damage. He frankly told me that there was evidence of a hail storm, but we did not need to obtain a new roof. Whew, what a relief! He took photos and sent them to me for our records and future reference. With the weather in *****, we know we were lucky, at least this time. I will absolutely call Ace Roofing and Construction when we need a new roof. We can trust them to be honest.Ace Roofing and Construction, LLC Response
05/20/2024
Thank you for taking the time to share your experience with Ace Roofing and Construction. We're delighted to hear that you trusted us to assess the hail damage to your property, especially amidst the influx of roofers after the storm.***** and **** strive to provide honest and thorough assessments, and it's wonderful to know they met your expectations. Were glad we could offer you peace of mind with a straightforward evaluation and provide documentation for your records.We truly appreciate your trust in our services and your kind words about our team's integrity. Thank you once again for your trust!Review from Kristin W
5 stars04/15/2024
I had such a wonderful interaction with the crew that came out to inspect *******! While selling my home, the buyers wanted a licensed roofer to perform an inspection. They were able to come out same day to beat the weather. **** and ****** were friendly and professional. They were able to get a report back to me same day as well!Ace Roofing and Construction, LLC Response
05/20/2024
Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that our team could assist you promptly and efficiently, especially given the tight timeline and weather conditions.It's wonderful to know that **** and ****** provided friendly and professional service. We take great pride in our team's dedication to customer satisfaction, and your kind words are a testament to their hard work and commitment.Review from Brooke G
5 stars04/02/2024
Im so pleased with the service and helpful attitude of *************. He made sure that the job was completed promptly and that I was satisfied. He even gave me suggestions how to lower the cost and get even better results. I would definitely recommend this company in the future and will refer friends and family members to them as well.Ace Roofing and Construction, LLC Response
04/04/2024
We are glad to hear that you were pleased with our services. We appreciate your recommendation and look forward to serving you, your friends, and your family in the future.Review from Sandra A
5 stars03/30/2024
I had an incredible experience! They are honest; they did beautiful work on my roof. I cannot thank them enough. It was an amazing job: competitive prices and very high quality.***********************Ace Roofing and Construction, LLC Response
04/04/2024
We're thrilled to hear about your incredible experience with us! Providing honest and high-quality work is always our top priority, and we're delighted that you're happy with the beautiful results on your roof.Review from Ashleigh L.
5 stars02/22/2024
We are so pleased with our experience with Ace Roofing and Construction!! They were awesome and made the whole process of replacing our roof so fast and seamless! Would definitely recommend using them!!Ace Roofing and Construction, LLC Response
04/04/2024
Thank you for choosing Ace Roofing and Construction! We're thrilled to hear that you had a fast and seamless experience with us. Your recommendation are greatly appreciated.
Customer Review Rating
5/5stars
Average of 13 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.