Business ProfileforPatriot Chimneys, LLC

In January of 2020, we used Patriot Chimney to repair our fireplace. Most dealings and conversation and the ultimate agreement was done with my dad, whom is also the landlord. We were quoted replacement of the chimney from the roof up with the exception of the cap since it was in good condition was the exact verbiage used to the tune of $2,500 with a life time warranty. This leaves me to believe that the framing, siding, metal pipes and all that fun stuff that is visible from the roof up, was the be replaced. Install was quick and we thought we were good to go. Fast forward to October 2020. We noticed the fireplace was leaking water during rain storms with strong winds from a certain direction. Not inside the fireplace itself. But between the metal and the brick. We contacted ***** and he was quick to come look at it but stated the cap now needed to be replaced. The cap we were told was in good condition until it was uninstalled and reinstalled by his company. We were given another quote for $650 to replace the cap. Ultimately, we did not follow through with this as we only noticed it leaking a handful of times after. A perfect storm kind of situation. Fast forward again to today. 10/26/2022. I have a chimney sweep come out from a different company. Before the gentleman gets to work, he does a quick inspection. And boy does he notice a lot. I have attached some pictures that he provided. Some of the wood was not properly sealed and caulk was already cracking. He deemed my chimney non functional with LOADS of nesting material between the 2nd and outer liner, so packed in there that he cannot properly clean it. I ask, well how could that be? I was told my chimney was replaced from the roof line up, except for the cap? He then tells me with the type of chimney I had, replacing the metal piping would have been impossible. He also found my water leaking problem. It seems ***************** have forgotten to s**** down half my cap.