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Find a Location

North Cypress Medical Center has 1 locations, listed below.

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    Business ProfileforNorth Cypress Medical Center

    Clinic

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    21214 Northwest Freeway, Cypress, TX 77429
    BBB File Opened:
    2/29/2008
    Type of Entity:
    Corporation
    Business Management
    • Dr. Quang H Henderson
    • Dr. Robert A Behar, CEO & Founder
    • Ms. Glenda M Tankersley, Business Office Supervisor
    Contact Information

    Principal

    • Dr. Quang H Henderson
    • Dr. Robert A Behar, CEO & Founder
    • Ms. Glenda M Tankersley, Business Office Supervisor
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/17/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I looked on ****** website for in network providers, the address to this hospital shows up so I go. I go to the Lab that I used to always use that was In Network. Apparently that Lab changed and is now a "Out Patient" Lab and the Lab I was supposed to go to was still on the premises but through the doors of the next building over. You can see how a mistake can be made due to ****** showing this hospital address and I always use to go to that Lab for bloodwork. As soon as the person registering me at the desk saw my Insurance ******, she should have directed me to the proper In Network lab that changed the location to around the corner in the same hospital. But, she didn't redirect me. She knows there are two labs on premises so she has a duty to tell the patient which lab is correct. I did not find out about all of this until I see they charged my insurance $10,966.49 and me $600.44 for routine bloodwork along with another Laboratory charge from a different place for $552.00 Insurance and $49.50 out of pocket for myself. That is a total of $11,518.49 that was billed out for routine bloodwork that usually cost me $100. I told my doctor about this and she told me that bloodwork costs $200 without insurance as that is how much she charges for it. The hospital greatly misleads people by having two labs and should do the right thing by redirecting people to the right lab since they are both on the premises. One lab in network and one lab out of network. I feel greatly taken advantage of and greatly cheated after finding just how much that lab work should cost without insurance. It's basically fraud and theft.

    Customer Reviews

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