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            Business ProfileA1 Air Duct

            Air Duct Cleaning

            Contact Information

            5949 Sherry Ln

            Dallas, TX 75225-6532

            Get Directions
            Visit Website
            (866) 806-1666

            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            5949 Sherry Ln, Dallas, TX 75225-6532
            BBB File Opened:
            7/15/2020
            Years in Business:
            4
            Business Started:
            1/20/2020
            Business Started Locally:
            1/3/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Shoval Ohayon, Owner
            Contact Information

            Principal

            • Mr. Shoval Ohayon, Owner

            Customer Contact

            • Mr. Shoval Ohayon, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Cleaning your air ducts

            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/05/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            We called A1 Air Duct to have our dryer vent cleaned out. The technician ripped us off! Their ad claimed a $99 charge and the technician ended up charging me $300 for 45 minutes of work because he said it was a longer vent than standard. But the BIG issue is my dryer wasn't working properly just days later (he did the service on July 6, 2022) and I called another company and on August 4 they came out and said we had no air venting from the dryer to the outside. He then pulled out about 10 FEET of lint the tech did not clear out! I have photos to prove this. The tech said this was about 5 years worth of lint, and we saw very little lint from the A1 tech. We have photos of what he removed and have kept the lint for evidence if needed. I want my money returned. I am a senior on a fixed income and the tech took advantage of my wife being home alone at the time, who is also a senior. Based on other reviews I have seen, this is a common practice. I'd like these people investigated for unfair and deceptive business practices.
            Read 15 More Complaints

            Customer Reviews

            9 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Deborah B

            11/30/2023

            Please dont hire this company. They are bait and switch. We used them last year, and it was $99 to clean the dryer vent. We called this year, a very young man came in an unmarked truck, and he really didnt know what he was doing. He then quoted us $386 to do the work. We were outraged. We had to pay the $99 service charge, but we still have to find another place to clean the vet. I called the company to complain, but person on the phone kept saying, it depends on how dirty your vent is. How can the price go up almost $300 in one year.Please beware of this company. Dont use them.I would like to have the refund of $99 for this SCAM.
            Read 8 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

            More Info on Local BBB

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            BBB reports on known marketplace practices.

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