Business ProfileforSterlingshire Apartments

I drove 16 hours from home to move into Sterlingshire on 04/12/2024. As I walked the unit before moving my things into the unit I informed the manager ****** about the fixes and things that needed to be addressed inside. I have told her Ill be going back to ******* to get my kids and Ill come back 04/20/2024 for official move in. As I emailed her and stayed in contact with her about the process she assured me the fixes were made. I was provided a new set of keys because they were so unorganized and unprofessional that they didnt have extra keys and had to drill a whole in my door while I was away. Today is 05/03/2024 and my unit still doesnt have air and those fixes are still not met. I booked me and my kids a flights back home (*******) because the unit is not habitable and uncomfortable. I tried working with management but Ive been getting the run around. They have sent contractors to my unit several times even after hours interfering with my schedule and the issues are still not addressed. My whole process was done over the phone and online so I wasnt aware of the way this unit looked and the amount of things that still needed to be done until upon my arrival. This whole process was rushed, half done and unprofessional. After moving in a unit management have 48 hours to make adjustments and fixes. At this time I would like to terminate my lease termsand be refunded for my time waisted and not being able to stay in my unit. My items are currently in storage after paying them for a until. I was highly mislead, this unit is infested and not complete. I cant even use theamenities thats included with the unit because they are either out of compliance, trashy or infested with roaches. My kitchen sink is now currently flooded after they say they fixed the issue while I was away. The information I received today from the contractors Im disgusted with this whole situation. This does not meet my standards. I no longer want to do business with them.