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Find a Location

Global Auto Auctions has 1 locations, listed below.

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    Business ProfileforGlobal Auto Auctions

    Auto Auction

    At-a-glance

    Customer Reviews

    3.42/5stars

    Average of 57 Customer Reviews

    Customer Complaints

    45 complaints closed in last 3 years

    34 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4514 Cole Ave Ste 600, Dallas, TX 75205-4193
    BBB File Opened:
    11/13/2020
    Alternate Business Name
    • GAA Brokers Inc.
    • GAA Brokers INC DBA Global Auto Actions
    Business Management
    • Mr. Neil Gallo, Compliance Manager
    • Mr. Adam Gardener, Marketing Director
    Contact Information

    Principal

    • Mr. Adam Gardener, Marketing Director

    Customer Contact

    • Mr. Neil Gallo, Compliance Manager
    • Mr. Adam Gardener, Marketing Director
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    45 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/16/2024

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    On March 15th, I purchased a car at Global Auto Auction. The full amount ($20,654) was wired to the company on the same day.Since then, they keep saying the car will be delivered in a few days and we still havent received the car or the money back. Several phone calls, emails, messages were sent to the company and we keep hearing the same excuse. Over a month has gone by and we are still waiting, at this point, even wondering if weve been scammed. I work with car hauling and *** been losing money because I havent gotten the car I purchased to work with nor received my money back. Every time I call **************, he says the same thing, that it will be a few more days or simply doesnt answer anymore. Ive been disrespected, and my rights violated. Im a consumer and Global Auction has done me wrong. Im losing money. They have my money and I dont have the car.

    Customer Reviews

    57 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David C

    5 stars

    07/19/2024

    I was specifically looking for a **************************************** with the vehicle description, and photos, all in excellent condition ensuring I had all the information I needed to make an informed decision. It made me feel at ease and hassle-free purchasing a vehicle through them. I would recommend really talking to the staff and researching online before buying anything.

    Local BBB

    BBB serving North Central Texas

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