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southern county mutual insurance company has 1 locations, listed below.

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    Business Profileforsouthern county mutual insurance company

    Auto Insurance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5910 N Central Expy Ste 650, Dallas, TX 75206-5138
    BBB File Opened:
    7/2/2009
    Contact Information

    Principal

    • Renee Marquez

    Customer Contact

    • Renee Marquez

    Industry Tip

    BBB Tip: Auto insurance

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/18/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    BBB unable to locate business
    My car got hit on september 7,2022 at 1:45pm By another truck . I asked the owner who was driving truck to get her insurance info She saw my vehicle already damaged on back side. I asked her to take pictures. I called her insurance to fix the damage On her insurance paper infind out her name Linda w************************** AARP Claims phone ********** I called them almost 100 times they told me to go to collition center on 8th september and they assiged frank collition bay area blvd. According to their instruction i went there and they took all info and pictures of my vehicle and they send the estimate to the assigned ckaim holder Lindsey E*** and her phone number ********** She just call one time and put the voice mail to call her back . I tried tonreach her on phne almost 15 times but no response even i send her email no respose. I tried to communicate her every day and she picked the phone on september 9 . She asked about the accident and said she will call me back a out status but today is september 18 I didnot get any call or mail or text from her I dont know what else i can do. They are not helping me at all Its difficult and dangerous to drive my damaged car to drive on road. I dont have other option so i have to drive damaged car on high way

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving North Central Texas

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