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            Business ProfilePremier Powertrain, LLC

            Auto Parts

            Contact Information

            1722 Routh St STE 900

            Dallas, TX 75201-2588

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            Customer Reviews

            2.14/5

            Average of 7 Customer Reviews

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            Customer Complaints

            6 complaints closed in last 3 years

            4 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            1722 Routh St STE 900, Dallas, TX 75201-2588
            BBB File Opened:
            7/18/2019
            Years in Business:
            5
            Business Started:
            3/28/2019
            Business Incorporated:
            3/28/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Additional Contact Information

            Phone Numbers

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            Customer Complaints

            6 Customer Complaints

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            Most Recent Customer Complaint

            01/26/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I ordered a replacement engine for my truck to replace the one that failed from the factory at ******* miles. I received a replacement engine from premier powertrain with an 18 mo ******* mile warranty. the engine from premier failed at 12 months and ****** miles. well within the warranty. At this time they refuse to honor their warranty and stand behind their work. The customer service group was less than helpful. It seems that this is standard operating procedure for them.
            Read 5 More Complaints

            Customer Reviews

            7 Customer Reviews

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            Most Recent Customer Review

            Kevin H

            01/04/2024

            Bought an engine for a 12 equinox. Didnt run right from the get go. ******** was finally able to talk with the company mechanic but the engine had to be sent back. That was first part of December of 22 They got it on the 8th of December. Let me know on the 21st that the engine wouldnt be covered under warranty. Said it was over heated. Engine was never brought to operational temp because it wasnt running right. I was told since I didnt purchase a one time no fault warranty they could not sent me a new engine. I was never offered a one time warranty. They offered to find the conversion from when I bought the engine to verify I was not offered a no fault warranty. They cannot find the conversion. Now they say they are keeping the engine and my 4000$ and all they plan to offer me is core charge of 150. Just dont do business with them. Getting them to respond takes an act of congress.
            Read 6 More Customer Reviews

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            BBB serving North Central Texas

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