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Find a Location

Quality Auto Mobile Parts has 1 locations, listed below.

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    Business ProfileforQuality Auto Mobile Parts

    Auto Parts

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10459 S Central Expy, Dallas, TX 75241
    BBB File Opened:
    8/31/2022
    Contact Information

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/18/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I was online on 9/12/2023 looking for a used 2011 ****** Tacoma engine for my truck. I put my info. on a few online sites where different people contacted me regarding the ****** engine. ***************** with Auto Wrecking, per text contacted me about an online request for engine. Company is actually Quality Automobile Parts at ***** ************** ******, ** ***** per their invoice. Told me they had 2 engines in stock, best one had 51k miles, A grade, been tested and certified. Said on text they had performed quality and leak down test, excellent condition and ready to install. Price, $3,650 free delivery to commercial place. I asked for VIN# of vehicle where engine was coming from per my mechanic Mr. *** to run CarFax report. Said they had to take engine out of truck. *** gave me a VIN# ***************** which belongs to a 2015 ****** Tacoma truck per Carfax report Mr *** ran. Mr *** sent me a picture of the wrecked truck in question where engine was to come from. I asked ***************** to send me a picture of truck with the engine. He sent me one but it was not correct one. I sent him picture Mr *** sent me on text with wrecked truck. *** then sent me another picture on text which resembles what my mechanic sent me. We went ahead with purchase because he furnished us a VIN # as we requested and felt like ***************** was dealing with us fairly. He told us the 2015 engine from the truck was in one of their other locations in *******, ******* and it would take 7-9 days to get it. He gave us the impression that we were buying directly from Quality Automobile Parts which he said is in ****** ** . My wife's credit card got charged and I asked for an invoice receipt. *** ended up using my wife's credit card to buy an engine from another company in *********, **. A 2007 engine full of rust and unusable per Mr **** My wife *********************** did not authorize *** to use her credit card to buy an engine from another company. We need full refund, engine pick up at Mr ****

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ratray G

    1 star

    07/12/2023

    I purchased a motor and I received a wrong motor in the worse condition and requested my refund 2days once it was purchased and its going on 11 months with them not responding

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