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Find a Location

Veritex Community Bank has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforVeritex Community Bank

    Bank
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 12/7/2020

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Veritex Community Bank has 15 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      8214 Westchester Dr STE 800, Dallas, TX 75225-6114
      BBB File Opened:
      8/25/2015
      Years in Business:
      20
      Business Started:
      1/24/2004
      Business Started Locally:
      1/24/2004
      Business Incorporated:
      1/24/2020
      Accredited Since:
      12/7/2020
      Type of Entity:
      Corporation
      Business Management
      • Mr. Malcolm Holland, President/CEO
      • Mr. Jeff Kesler, Dallas President
      • Mr. Jon Heine, Houston President
      • Mr. Terry Earley, CFO
      Contact Information

      Principal

      • Mr. Malcolm Holland, President/CEO
      • Mr. Jeff Kesler, Dallas President
      • Mr. Jon Heine, Houston President
      • Mr. Terry Earley, CFO

      Customer Contact

      • Mr. Malcolm Holland, President/CEO
      • Ms. Livvi Holland, Marketing Manager
      • Mr. Jeff Kesler, Dallas President
      • Mr. Jon Heine, Houston President
      • Mr. Terry Earley, CFO
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joeq S

      1 star

      06/08/2024

      The worst bank. Rudest employees, treat you like a common criminal. So many other banks that focus on relationship. Veritex does not. Green **** was so much better. Stay away from this bank, focus on a bank that will treat each customer as their only ones. ********************* is the worst of them, was very rude on a phone call with me. Not sure if the employees are trained, but the bank is a disaster.

      Veritex Community Bank Response

      06/10/2024

      We sincerely regret to hear about your dissatisfaction with your experience at Veritex Bank. Our aim is always to provide our customers with the highest level of service. Upon review, our risk management team identified activities within your account that necessitated further action. Despite our best efforts to resolve the matter in a manner that would allow us to maintain our banking relationship, unfortunately, we were unable to find a mutual path forward. Consequently, we had to make the difficult decision to close the account.Please understand that such decisions are never taken lightly and are only made after careful consideration, in accordance with regulatory requirements and bank policies that are in place to protect all our customers and the integrity of our banking system.

      Local BBB

      BBB serving North Central Texas

      BBB Reports On

      BBB reports on known marketplace practices.

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