102 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Marion M
5 stars07/02/2022
I am a new customer to Provident Coins. I have placed 2 orders thus far, and am very satisfied. I hope to place further orders.Review from Hal G
1 star02/17/2022
To be honest I thought this was a joke with them asking for a review. I have been a customer for 10 years and no issue. On my recent and last purchase they did not ship me some of the supplies (not bullion) I had ordered. We are talking a miss on their part of $8. No big deal it happens. I called and this is where they lost a long time customer. I was told sorry and we are shipping them out today and will send you an email with tracking. A week later nothing. Called a second time same story. Almost a week after that called back (third time) and the lady was really nice and even told me they never shipped out the items and does not know why. The notes are in the file and I can see where you called. She offered me a store credit and I informed her I would never be buying from them again due to the fact they lied to me not once but twice she needed to issue me a refund. This should tell you all you sneed to know when a long time customer with zero no history of issues or returns or missing items calls to report the first one after 10 years ($8) and is lied to multiple times. I could not imagine if this had been a $2k coin the hassle it would have been. Zero integrity at this company and too many other sellers that can be trusted and earn my money.
Provident Metals Corp Response
02/18/2022
Greetings ***,
Thank you for your inquiry. I am sorry about your recent shopping experience with us. Could you please provide us with the order number and/or the email address your account is under?
It will allow us to investigate this matter in an effort to resolve it for you.
Thank you.Review from Teresa W
5 stars02/10/2022
I love ordering from provident. They are fair in pricing, they make it easy to order. They let me know when something comes in that is out of stock. I just love it. I will order again & tell all my friends to do the same.Review from Rocky M
5 stars02/10/2022
I really enjoy making my junk silver purchases with Provident. I guess the peace of mind during the delivery process is what makes it really worthwhile. The product is in discreet packaging, labeling is not revealing, and signature receipt is recommended to ensure you are available personally to get it. Actually, my specific purchase of American junk coins having 40 to 90% silver is like Christmas. It is random quality of fine to very fine coins, nickels, dime and quarters from the specified times they were available. I am very happy with what I have purchased and enjoy sorting through the selections. My last purchase of Barber dimes was quite the charge of excitement sifting and finding a few over a hundred years old. Holding a piece of history like that imagining whose pocket or what items were purchased was an experience. I look forward to buying more in the immediate future!Review from Craig J
5 stars02/09/2022
Prices are the best service is excellent I had a problem with shipping on one order was not the fault of provident they took care of anyway thanks so much will always do business with PROVIDENT METALSReview from Lawrence W
5 stars02/09/2022
purchase exactly as ordered, securely packaged, always a pleasure shopping the site, and reading the descriptionsReview from Steve S.
4 stars02/09/2022
Provident does a fine job and has a great selection. Unfortunately for me my last order was delivered to someone else who's never come forward and returned my package. This is not Provident's fault. Shame on the U.S Mail. I know things happen. Luckily I lost a NGC peace dollar and not gold. FYI.Review from Jason J
5 stars02/09/2022
Provident Metals is the best and the only place I get all of my precious metals from. Never had a bad purchase from those guys over the years. An amazing Texas company, really can't say enough great things about em. Packages always arrive fast and have never ran into any problems. Been buying them for ten years.Review from Jack D
5 stars02/09/2022
My Mom and I, have bought from Provident metals for years. Have been very happy with all of our purchases. Will continue to buy when we can afford too !! Would recommend to others, very happy with Provident Metals !! Thank you, ****Review from Jay B
5 stars02/09/2022
I've purchased from Provident Metals a few times now, and I have always gotten exactly what I purchased in a condition I expected, delivered in a timely manner. I really have no complaints.
Customer Review Rating
Average of 102 Customer Reviews
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