ComplaintsforGmaids
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Complaint Details
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Initial Complaint
03/14/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I have used this company for well over a year but recently the service has just gone down. They sent a new cleaner to my home -- with no notice -- and she did a horrible job. I sent the company pictures of the bathroom and microwave that were not cleaned properly and requested a refund. The owner, Juan, called me -- and then proceeds to tell me that he saw the review that I left for him on Yelp and that i have other one start reviews. The last time I checked I had the right to post whatever review I wanted to without fear of being bullied. I have already canceled their service, I just want my money back!Business response
05/23/2022
Business Response /* (1000, 10, 2022/04/21) */ We have refunded the last service of the client last 3/14/2022 amounting to full service rate agreed $92.27.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.