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Find a Location

Sunrise Wood Designs has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sunrise Wood Designs

      8801 Autobahn Dr STE 100 Dallas, TX 75237-3979

    • Sunrise Wood Designs

      2101 Crown Rd Dallas, TX 75229-2005

    • Sunrise Wood Designs

      917 S Highway 377 Aubrey, TX 76227-5536

    Business ProfileforSunrise Wood Designs

    Cabinet Manufacturers
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Sunrise Wood Designs has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sunrise Wood Designs

        8801 Autobahn Dr STE 100 Dallas, TX 75237-3979

      • Sunrise Wood Designs

        2101 Crown Rd Dallas, TX 75229-2005

      • Sunrise Wood Designs

        917 S Highway 377 Aubrey, TX 76227-5536

      Location of This Business
      8801 Autobahn Dr STE 100, Dallas, TX 75237-3979
      BBB File Opened:
      9/10/2014
      Years in Business:
      16
      Business Started:
      8/31/2007
      Type of Entity:
      Partnership
      Alternate Business Name
      • Sunrise Wood Designs, LLC
      Business Management
      • Mr. Dan Desabrais, Principal
      • Mr. Ted Strauss, Managing Member
      Contact Information

      Principal

      • Mr. Dan Desabrais, Principal

      Customer Contact

      • Mr. Dan Desabrais, Principal
      • Ms. Allyson Cranfill
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/08/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I closed on my home 11/18/2021 since then I have had issues with Sunrise Wood Designs that installed my cabinets. I have proof of all the damage that was done and I had to keep calling numerous times to get someone to come out and the crews that came were unprofessional and bad mouthed the company and would tell me they don't get paid enough to do this and so on. They would come and fix things and mess up other items even more. For example they wouldn't cover the floor or furniture/appliances in my home while touching up and they stained my grout all brown, my vanity, my keurig machine, dishwasher, floor, driveway, Which resulted in a lot of calls and me expressing my concern that I want to be done and the people they're sending out are not doing their job. The job was not cheap at all and the cabinets are to be prefinished and because they refuse to replace they have been touching up and leaving them worse. I've spent so much time on phone calls, emails and taking time off work to be present when they come and it has been a lot for me because this was also during my high risk pregnancy and still dealing with it now that I have a newborn. I allowed them to fix their way and it is not what is best for me as a customer. In another visit from the crew I asked the employee if they install the cabinet handles and he told me they do and have me the company pricing. Which resulted in a lie because they do not offer those services and on top of that my cabinets got all damaged. I understand I made the mistake to believe their employee but as I have been understanding of all their mistakes I hope they're understanding of the one I made. I asked to replace all cabinets/drawers because new pre finished ones will be 100% better then the ones currently in my home. They said no and sent a quality control manager to do the touch ups himself which resulted in more mistakes and I have to take more time off for him to come and correct them. I want them to replace all and part ways.

      Customer Reviews

      0 Customer Reviews

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