Business ProfileforDallas Limo & Black Car Service

DLBCS said that I was scheduled for the Supreme Party Bus. On Friday they contacted me and said that they upgraded to a bigger bus with no extra charge. Which I was fine with. But it ended up being the very bus that I initally told them that I was not interested in. So that was problem number one. They did basically a bait and switch. After complaining once we arrived at the venue the driver leaves and did not come back to get the 22 people. I paid to have the bus for 7 hours. I called dispatch to find out where the driver was and they told me to call him. I let them know that he was not answering the phone and they just kept telling me to contact the driver! I had to pay out of pocket again for lyft/ubers to get the guest home from that point! T 1 am in the morning and ******************************* lot. I spoke with Dallas Limo and Black Car Services and they told me that they will not refund any part of the money for the round trip that we paid them for because my guest were rude to the driver. My guest said nothing to the driver. They spoke amongst themselves. When we arrived at the venue I spoke with the driver and asked him if he could contact a manager/supervisor to see what we could do. The driver left with $1100 in cash and we never seen him again. Mind you I paid $360 deposit a month in advance. ! I want at least half of my money back being that I only got a one way trip and paid for round trip. I would have respected him more if he would have told me he was leaving because of the situation and suggest that I call dispatch so I could have started making arrangements earlier ****** than the suprise to go outside after the party and no PARTY BUS waiting! Yelp clearly has the correct reviews for this company not ****** which is what I read. Now everyone is contacting me stating I clearly missed all of the **** reviews. Yes I did!