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Find a Location

ALNA Management, Inc. has 1 locations, listed below.

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    Business ProfileforALNA Management, Inc.

    Commercial Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    5501 Lyndon B Johnson Fwy # 860, Dallas, TX 75240-6225
    BBB File Opened:
    3/14/2019
    Years in Business:
    8
    Business Started:
    11/18/2015
    Business Started Locally:
    11/18/2015
    Business Incorporated:
    11/18/2015
    Type of Entity:
    Corporation
    Business Management
    • Mr. Alex Hemani, President/CEO
    Contact Information

    Principal

    • Mr. Alex Hemani, President/CEO

    Customer Contact

    • Mr. Alex Hemani, President/CEO
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    As tenants of ALNA Management, we are concerned there are dangerous condition on the property that deserves prompt attention. The following conditions have been reported to ALNA via portal and verbally. I spoke with Noor, Jordan, Wes in regards to these issues and explicitly stated I wanted the foundation evaluated. I am willing to get a foundation company to evaluate the foundation in exchange for rent payments that are equal to the value of the evaluation. Angel (Maintenance) was sent to perform patchwork on 10/18/2022 but; said he was not equipped to handle the foundation issues, which he agreed was a visible problem he has seen in the past. Angel CLAIMED he was told to spray over the cracks, fill in the gaps and paint over visible openings in the home. I observed the conversation with Wes when Angel called to say I had requested a foundation repair company or expert and that patchwork would not suffice. Again, I am requesting the foundation to be evaluated not patchwork! Patchwork have been performed in the past and the same issues are occurring due to THE UNDERLYING ISSUE NOT BEING RESOLVED. Making cosmetic repairs is not helping the health and safety of the tenants. This is NOT a remedy; the home is unsafe and need a real resolution. I have taken photos of all of the issues, uploaded them on the site, and have uploaded as many as possible to the portal. Please see the issues that are present due to the foundational issues. * Ceiling Cracking * Cracks along the foundation * Walls are separating from structure * Floor panel is coming up from the floor * Floor tiles cracking * Rotten wood under the bathroom sink ( #1 bathroom) * Doors are unleveled * Gaps in doors * Doors on cabinet are unleveled * Windows are not intact * Doors are unsquared * Floors are uneven * Water spots on ceiling in 1 st bedroom * Sheetrock coming apart * Cracks are all over structure of home (interior/exterior) * Nails are removing from drywall * Bugs are coming into the home
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christina S

    1 star

    06/27/2024

    9 years of tenancy and all because they refused to fix major issues. Illegally terminated my lease, sabotaged and forced us out by removing toilet and floor. Illegal entry and lockout. Whos their lawyer? They are clueless to tenant law. Retaliated because I called code compliance. They dont care about their tenants.

    Local BBB

    BBB serving North Central Texas

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