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Find a Location

Commercial Flat Roofing Of Dallas has 1 locations, listed below.

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    Business ProfileforCommercial Flat Roofing Of Dallas

    Commercial Roofing
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/8/2020

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2001 Ross Ave Ste 700-123, Dallas, TX 75201-2911
    BBB File Opened:
    5/26/2020
    Years in Business:
    4
    Business Started:
    8/27/2019
    Business Started Locally:
    8/27/2019
    Business Incorporated:
    8/27/2019
    Accredited Since:
    9/8/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Commercial Flat Roofing Of Dallas, LLC
    Business Management
    • Mr. Vincent Stokes, Managing Member
    Contact Information

    Principal

    • Mr. Vincent Stokes, Managing Member

    Customer Contact

    • Mr. Vincent Stokes, Managing Member
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 4/20/2021 I entered into an agreement with Commercial Flat Roofing of Dallas due to leaks I had at ***********************************************************************. I paid 8000 for the company to apply their APOC T4 Hot Mopped and Leak Barrier Roofing System and to build up areas of puddling in the roof to encourage proper drainage. Within a few months all spots were leaking again, I called **************** and he promised to come out and take a look. On two separate occasions for scheduled appointments, he simply has not shown up and is currently not responding to my calls or texts. Due to the continued standing water there is additional damage and soft spots on the roof. An inspection with walking has caused additional leaks. I am in a very dangerous situation and it is impacting the occupants in the building damage to drywall I may have issues with mold. Additionally, the agreement was to come with annual roof inspections which has not happened despite my requests.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brad F

    1 star

    11/03/2022

    ******* was responsive only to get the contract and collect the money. He has not responded to texts, emails, nor calls for repairs. We had spent $27K on one job and another $3.5K on another job. Both jobs are leaking badly. He came one time to do repairs but the leak never stopped. It's been 12 days since he said he will come back to do the repairs (see attached email response) but it was never repaired. Save yourself money and headache and use someone else.

    Commercial Flat Roofing Of Dallas Response

    11/03/2022

    Dear **** *****. Dba: **** construction. Your roofing contracts got voided and terminated for you being a sneaky scam artist not because you couldn't get ahold of us. **** ***** is l not the property owners/business owners on both locations. The reason for the cancellation on both roofing contracts agreements was from brad faziy **** construction being terminated on the roofing contracts warranty's on both locations is from **** ****** **** construction trying to lie to commercial flat roofing of dallas insurance company. **** faziy **** construction told the insurance company that commercial flat roofing of dallas did a re-roof on both locations. Once I Vincent. B ******. Sr. Owner found out about the scam. I terminated both roof contracts. The job for $3,500 was only hired to flash hvac curbs not to fix leaks and hail damage spots, roof pooling on roof. Second job for $27,000 scope of work was to do a waterproofing Hot Tar leak barrier across all penetrations. Not the entire roof. All skylights need replaced didn't wanna pay for the skylight. Both roofs at both locations needed a full replacement. **** ***** **** construction took the property owner insurance money that the real property owners gave him to get the roofs replaced for both properties from the original property owners **** ***** **** construction took the money and pocket it trying to get something done for nothing. Please be aware of this scam Artist **** construction team claiming they are experts in construction when they only have two employees. **** ***** and **** construction claiming there experts then hiring other companies to do their work. **** ***** **** construction tried to pull insurance fraud after Commercial Flat Roofing Of Dallas repeatedly told brad ***** that both roofs needed replaced. PS Commercial Flat Roofing Of Dallas went multiple times to repair both roof leaks at both locations to fix roof leaks that was not apart of the roofing agreement for FREE Multiple times. commercial Flat Roofing Of Dallas went above and beyond and went the extra mile to keep them waterproofed until A.k.a. **** ***** **** construction fake property owner came up with the money to have the roofs replaced at both locations. Then he tried to pull a insurance fraud so we terminated the contract agreement from both locations. Since property owner got mad due to water leakage. So a.k.a. **** ***** got upset because we terminated his contracts due to him being a scam artist.

    ROOF WITH THE BEST OR LEAK WITH THE REST MR *****!
    BOSS UP! GET A NEW ROOF AND QUITE SCAMMING.

    Respectfully Vincent. B. S*****. Sr. Owner.
    Call for a free estimate with a 100 % guarantee on work with A 100% manufacture material warranty..

    Customer Response

    11/04/2022

    We are a general contractor. Our client (the property owner) had hired us to take care of all their construction needs which includes roof leak repairs.
    Our client owns several buildings near the downtown area. Vincent with Commercial Flat Roofing of Dallas was very good at selling his roofing services but he was terrible at returning calls, texts, and emails for post warranty repairs. The next storm following the repairs caused leaks in the SAME 7 locations which means either they didn't do it right or used the wrong material/methods.
    When I realized that Vincent wasn't returning to take care of leaks after numerous texts, calls, and emails, I was forced to contact 2 larger and more reputable roofing companies and asked them to evaluate the previous repairs and give me their perspectives and take care of the repairs correctly.
    Both roofing companies mentioned "improper flashing", and poor installation and wrong material used. At this time, I was frustrated so I called their insurance company and filed a claim. It wasn't fair for us to pay double for the same repair.
    They're incompetent and inexperienced. Use them at your own risk. Go read the review on Google and see the pics for yourself.

    Commercial Flat Roofing Of Dallas Response

    11/05/2022

    The reason for Commercial Flat Roofing Of Dallas not responding to your text messages or calls is due to **** *** trying to pull insurance fraud instead of contacting us for repairs. Roofing contacts got voided and terminated by Commercial Flat Roofing Of Dallas. Then you got upset and contacted the insurance company thinking you was going to make some good income. Then since my Insurance company denied your claim due to the documents that we provided. **** ***** got upset and now trying to jeopardize and lie about Commercial Flat Roofing Of Dallas workmanship and reputation. My staff went on site at the two locations multiple times anytime you needed us. Again we told you the roofs needed replaced you told me you spent the last insurance check let's pray we get another hail storm. Commercial Flat Roofing Of Dallas did exactly what it says on the contract agreement for both locations. TWO roofs that Commercial Flat Roofing Of Dallas BOTH ROOFS NEEDED REPLACEMENT! YOU ONLY HIRED US for repairs not a complete new roof. OMG you contacted a roofer he told you the roofs wrong to earn your business. Your not the only clown that Commercial Flat Roofing Of Dallas deals with. BEARE OF THIS SCAM Artist **** *****
    **** CONSTRUCTION AKA **** **** Your business name sounds like a scam. YES We have seven locations because we are very wealthy. We've been around for four generations we are highly recommended, highly experienced and educated in the flat roofing industry on commercial industrial roofing.

    Please disregard this review of this clown **** *** trying to lie and saying we did not come back I have pictures documents reports of every single time the men came out to fix the issue it was coming from hail damage areas that we was not hired to repair. Commercial Flat Roofing Of Dallas did do some repairs with silicone temporary until they were ready to get the roof replaced. Then Faziy tried to pull a insurance scam and got caught.
    I contacted ******* the Business owner and told him what **** did. ******* immediately fired **** construction a.k.a. **** *** immediately off both projects. Then **** ***** got upset trying to jeopardize Commercial Flat Roofing Of Dallas Because he got fired for not being a honest person trying to do insurance fraud scams. Please google this guy everybody is unhappy with ***** *** **** ***** never even been in business for more than two years now google reviews, website.

    Respectfully *******. ** ******. Sr. Owner. Commercial Flat Roofing Of Dallas. 
    Email: ****@commercialflatroofingofdallas.com
    Office: (XXX) XXX-XXXX 
    Address: XXXXX Shady Trail, 
    Dallas, Texas, XXXXX. 
    WWW.commercialflatroofingofdallas.com

    Customer Response

    11/07/2022

    We have never reported any company that we'd work with to BBB.
    Commercial Flat Roofing of Dallas is the first company we wrote a review for. We want to make sure you don't end up like we did. We trusted ******* and he disappointed us with lack of expertise and knowledge on flat roofing repairs. We will try to recover our loss. Don't make the same mistake we did.

    Commercial Flat Roofing Of Dallas Response

    11/08/2022

    Go CRY ME A RIVER LOL YOU LYING scam artist Go take your loss Because you got with insurance fraud that's the hole reason why the roofing contracts got voided.

    ANYTIME YOU NEEDED IS DAY OR NIGHT WE CAME ON SITE AND GOT YOU WATERPROOFED.

    STAY AWAY FROM ***********************

    DO NOT DO BUSSES WITH THEM THEY ARE A 100 % Scamming Company.

    Customer Response

    11/10/2022

    Mr. ******,

    This isn't an insurance scam. Below are the exact words that was sent to us via email from "your" insurance company, Next Insurance. ******* was very thorough and detail oriented on gathering information to determine her decision on this claim. The only scam appears to be your knowledge on flat roof repairs.
    Thankfully we are going to be compensated and were able to save our reputation with our client. Hopefully you can educate yourself on flat roofing repairs so you or your future clients won't have to go through this. Best of luck.

    "Good afternoon,

    We have been able to review the info for this claim and will be moving forward with taking care of the cost to redo the patches our insured did. Can I please get the name and email for the property owner who is able to sign a release so we can get payment out.

    Sincerely,
    *******
    Claims Advocate"

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