ComplaintsforKings Wheels 2
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Complaint Details
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Initial Complaint
03/07/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We made a transaction in the amount of ***** Nov 21st 4pm with a **** ending ****. The transaction number is ******. The salesperson/manager we dealt with name is *****. Main note: we had been looking for a wheel and tire package that fits directly without any modification for a 2019 *** 750i Excutive package. So, we went by Kings Wheels and I drove it home that I only want a wheel that fits directly. So we chose several rims that did not fit directly. So after we said, we give up he mysteriously said he can get a wheel that will fit. So he showed us a picture and we liked it and i asked again about the fit and he told me he was sure so we purchased them. Note: it's not an everyday car for my wife so Feb 2nd we noticed a shimmer in the front and had it checked out only to find the passenger side tire had a lump on it. After removing the wheel I hurt something hit the ground it was an adapter. So now the other 3 tires are bad. I called plus txt saying my wife does not feel safe driving with these adapters you put on my car that makes it shake without telling me or being truthful that they will require adapters and then I had a choice to make. He told my wife and me we will be wasting our time and hung up on me and insulted my wife. I'm reaching out to you guys to help resolve the major issues.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.