ComplaintsforBluebonnet Construction LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Bluebonnet Construction LLC (*******************) began construction at our home on 6/1/2022 with an anticipated completion date within 60 days per our bid and approval. As of 8/16/2023 the work has yet to be fully completed, and communication with **** has been extremely terrible. He was paid a progress payment (which was an advance for material) in the amount of $12,792.30 on 5/19/23 to demo existing brick and windows at our home, frame out area for new window, install new brick, window and complete interior repairs to install drywall, texture and paint. The demo of brick and window occurred on 5/29/23, exposing the exterior of our home and leaving interior raw and unfinshed. Attempt to complete ***** work for exterior brick did not occur until 6/27/23 and there was not enough brick to finish the job. **** has been unresponsive to my many attempts to contact him for a status and next steps. On 8/2/23 he did text that he would be onsite the following week 8/7 and 8/8 to complete the brick work, but never showed and has yet to respond to my additional attempts to contact him for updated status. There are other concerns that I have that I am raising to my city officials and potentially the state which I have also requested a response from ******************* on.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.