Business ProfileforThe BOSS

Transaction date: 06/24/2023 Amount paid: $162.38 Business provided: I purchased material (Was damaged)Nature of dispute: I need a refund Business resolved? No, they have not even tried. They keep ignoring me. Account/order number: Attached in Pictures Very dishonest and unprofessional people. I went in on Saturday June 24th and bought 7 T1-11 wood panels. They showed me good ones and loaded other ones from another pile because "the forklift could not get to them". I asked to inspect the panels and **** said, "no need to since we inspect them when they come in". They loaded them with a forklift, very heavy boards by the way and when I got home, I found 4 damaged ones out of the 7 I purchased. Since then, I have been going back and forth with ****, *****, *****, and **** and no one has given me a refund yet. **** made up a story that his brother died and that he was going to be off for 3 days (I have proof text messages and recordings showing he was not off work, and he was lying). ***** said she will have the manager contact me and its been 4 days and hasnt heard from anyone. Now when I call and tell them it's me, they just put me on hold until I must hang up. I will never purchase from this place ever again. I wouldn't take a 99% discount from them. Even worse, I would not take anything from this place even if it was free. Very very very dishonest people, I can't stress that enough.