Business ProfileforFinical

As a small business owner, *** spent time here arguing this issue to make one thing warn to others: some credit card processors claim to be zero-charges but once you join, youre like a lamb to the *********. Your account can be plundered at will, with various excuses for charges. Theres no way to appeal. My MID: ************, and shortly after joining this company, my fees gradually increased. There were monthly terminal rental fees, monthly bank fees, and compliance annual fees. I diligently completed each compliance task, and every three months, I underwent a security scan conducted by SecureTrust, as specified by Finicalholdings. However, since this summer, when I completed the compliance scan and was approved without any issues, my compliance page briefly changed to congratulations, youre all done for a few seconds then returning to you need to reschedule your scan. Your scan was interrupted and didnt complete. Please schedule a new scan to maintain your compliance. I rescanned it multiple times, always passing and approved, but the page kept showing the same message after congratulations. a few seconds. Frustrated, I called SecureTrust customer service and was told not to worry, its just a system issue, and Im all set. After the June scan, the next scan should have been in September, but in August, I was forcibly charged $29.99 with the reason being scan expired. It became clear to me that the scan, which never updated the page due to technical issues, was a trap, designed to find reasons to charge. I know its time to leave this company. I requested a termination form from customer service, and I almost signed it. However, upon closer inspection, the bottom clause stated that once I sign, I agree to pay a termination fee, which was not part of the initial agreement when I joined. I have no idea what the termination fee amount is, and as soon as I sign, it becomes an unknown amount. I need someone from their side to sincerely address this issue.