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Business ProfileforMatch Group Americas, LLC
Additional business information
On September 25, 2019, the Federal Trade Commission (FTC) sued online dating service Match Group, Inc. (Match), the owner of Match.com, Tinder, OKCupid, PlentyOfFish, and other dating sites, alleging in its press release that the company used fake love interest advertisements to trick hundreds of thousands of consumers into purchasing paid subscriptions on Match.com.
According to the FTC's complaint, Match sent emails to nonsubscribers stating that someone had expressed an interest in that consumer. Specifically, when nonsubscribers with free accounts received likes, favorites, emails, and instant messages on Match.com, they also received emailed ads from Match encouraging them to subscribe to Match.com to view the identity of the sender and the content of the communication.
Due to Match's allegedly deceptive advertising, billing, and cancellation practices, consumers often disputed charges through their financial institutions. The complaint alleges that Match then banned these users from accessing the services they paid for.
Finally, the FTC alleges that Match violated the Restore Online Shoppers' Confidence Act (ROSCA) by failing to provide a simple method for a consumer to stop recurring charges from being placed on their credit card, debit card, bank account, or other financial account.
The matter is pending. For more details go to the FTC's press release:
https://www.ftc.gov/news-events/press-releases/2019/09/ftc-sues-owner-online-dating-service-matchcom-using-fake-love
To view a copy of the complaint filed go to:
https://www.ftc.gov/system/files/documents/cases/match_-_complaint.pdf
At-a-glance
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 8750 N. Central Expressway, Suite 1400, Dallas, TX 75231
- BBB File Opened:
- 11/13/2000
- Years in Business:
- 26
- Business Started:
- 9/11/1997
- Business Started Locally:
- 5/14/1999
- Business Incorporated:
- 5/30/2003
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Match.com
- Match Group, LLC
- Stir
- Business Management
- Ms. Laurie Braddock, Senior Director
- Contact Information
Principal
- Ms. Shar Dubey, CEO
Customer Contact
- Ms. Shar Dubey, CEO
- Ms. Sarah Nordblum, Vice President
- Ms. Laurie Braddock, Senior Director
- Additional Contact Information
Fax Numbers
- (214) 594-9020Primary Fax
Email Addresses
- Primary
Website Addresses
- (214) 594-9020
Customer Complaints
2,523 Customer Complaints
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07/08/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Customer Reviews
511 Customer Reviews
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Most Recent Customer Review
Dennis A
07/19/2024
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