Business ProfileforNew Credit America LLC

In Mid February I spoke with A representative regarding how much was left on my loan and she had told me $13,000. The representative told me that she would call me within the next three days at the beginning of March so I could send out a check. Nobody had called me so I sent a $13,000 certified check for the balance on my account.. And I requested a letter to show that it was paid on March sixth I spoke with a representative named *********. And he told me he would get me my information. The next time anyone reached out to me was April 30 th and her Name was ***** just calling to tell me I now owe a balance, that I refused to pay. And also New Credit America adjusted the loan amount that was originally taken out to meet there service charges while I sent emails that were never responded to nor anything sent in the mail or anyone calling me by phone. My request to have this paid in full on my credit report instead the loan was adjusted and showed I owed a balance. Furthermore I have no written information sent to me which I requested from ***** again and if there is a balance but as far as Im concerned I have also satisfied my loan in full. I am also writing in regards to level debt that they are affiliated with for two years. I have paid $59 a month in fees to be affiliated with the new credit America and I believe that I was falsely misled information about starting the loan with new credit America, all of the charges that level Debt has taken out of my account have been miscellaneous charges, and does not show a description as to what it was used for except for miscellaneous cleaning supplies. I just would like to get this matter resolved As agreed upon New Credit America and where I also receive my Zero balance letter. And is correctly updated on my Credit report.