ComplaintsforErnesto Diesel Mechanic And Tire Shop
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Complaint Details
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Initial Complaint
01/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I came and spent over 2k to get my radiator fixed on my 18- ******* truck. They claimed they got a brand new radiator. Turned out they replaced my old radiator with a used one. 4 months later I needed a new radiator. They claimed it was warranty on it but tried to rebuild my old one. I was told my truck would be ready the next day by 12 noon. I went uo there at 4pm still no fix. They had very horrible communication. I was told something different by each worker. Then one worker left and went to buy the radiator and started to fix. They basically waited until I got there to start working on it. This is the worse mechanic shop Ive ever dealt with. Bad communication. If I wouldnt have went up there its no telling what wouldve happened.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.