Complaintsfor360 Digital Marketing LLC

• Initial Complaint

  03/26/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  THIS COMPANY PRINTED 10 BOOKS ORDERED BY COLLINS GHOSTWRITING TO DELIVER TO ME. THE BOOKS WERE GARBAGE QUALITY. THE CONTRACT AGREEMENT WITH COLLINS GHOSTWRITING WAS TO APPROVE THE BOOKS BEFORE PRODUCTION. THIS COMPANY DOES BUSINESS WITH BRILLIANT BOOK WRITING, THE CLOCK PUBLISHING AND BOOK WRITING INC. ALL ARE SCAMS FRAUD. THE GAME IS TO LET YOU SIGN A CONTRACT WITH A 50% DISCOUNT, AFTER A FEW MONTHS THEY ASK FOR MORE MONEY IF YOU DON'T THE WORK STOPS. I DID PUT SOME DISPUTES WITH THE BANKS, BUT AFTER 90 OF THE CHARGES, YOU CAN NOT FILE A DISPUTE; YOU SCREEWED. I'M FILING LEGAL ACTION AGAINST COLLINS AND 360 DIGITAL MARKETING. DON'T DO BUSINESS WITH 360 DIGITAL MARKETING AND HIS AFFILIATES.

  Business response

  05/23/2022

  Business Response /* (1000, 5, 2022/04/01) */ Hope this message finds you in good regards, It is unfortunate that one of our clients ******* ********** has filed an official complaint against our organization - Collins Ghostwriting. We try to provide the best services to our clientele and won't hesitate or shy away to say that it was the same case with this project named "Court vs Pro-se - True Story: At war for justice" Following services were provided: Development of a new website Revamping the client's existing website Printing of 10 Hard copies Proofreading the entire manuscript Publishing of his book on "Amazon KDP" and "Barnes and Nobles" Retrospect of this project: 1. Initially, we were asked by ******* to use his website as a reference. Development and creation of a new website was done and shared to him. Nevertheless, as ******* insisted, we revamped his old website despite the fact our initiation for this project went in vain and a lot of time and effort had already been spent and wasted. Modifications were catered to, and delivered after every coordination. With time we also found out that the client wasn't even checking the right page and browser (You may listen to the recording for better understanding). At last, ******* approved the website at the start of March 2022. No credentials were changed or kept as the client had total access of his website's domain. 2. 10 books were sent in perfect condition from our end. However, they were thrown by ******* without filing an official complaint. Furthermore, the amount for printing was disputed by him but later on insisted to get more copies. 3. As per *******'s demand, our writing team completed proofreading of his entire manuscript which consists of more than 750 pages. It wasn't delivered and published though as the client already settled for a refund. We conclude this message with informing that the client was refunded the full amount ($3500) at 21st March 2022 just to avoid any future hindrance and to make the experience less of a burden (for *******). We've attached the call recording and a Word doc with relevant proofs. Call Recording : https://we.tl/t-QIiLzWTQKX Regards, Collins Ghostwriting. Consumer Response /* (3000, 7, 2022/04/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) The statements presented by this company are false. After five months, nothing was completed. The book was never published on Amazon or B&N. The website was not ready to take orders. I never asked to re-do the book. The book was done only needed so cleanup. The book received were garbage. The book left the printing company 360, Digital Marketing, in good condition is false. The company is engaged in scamming people in connection with 360 digital Marketing. As soon as time allows will press legal charges as a class action.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩