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Find a Location

Thryv has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Thryv

      PO Box 619810 Dallas, TX 75261-9810

      BBB Accredited Business
    • Thryv

      6 N Main St Dayton, OH 45402

    • Thryv, Inc.

      1155 Volunteer Pkwy Bristol, TN 37620

      BBB Accredited Business
    • DexYP

      8700 Indian Creek Pkwy Overland Park, KS 66210

    • Thryv

      5401 Veterans Memorial Pkwy Ste 200 St. Peters, MO 63376

      BBB Accredited Business

    Customer ReviewsforThryv

    Marketing Software
    HeadquartersMulti Location Business
    View Business profile
    View Business profileBBB accredited business

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    663 Customer Reviews

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    • Review from Liza R

      5 stars

      07/10/2024

      Thryv has done an outstanding job helping our small business increase our brand visibility on the world wide web! The team is professional, helpful, and always available to help. Would strongly recommend Thryv to anyone trying to develop a stronger presence on the web.

      Thryv Response

      07/15/2024

      Hi ****, Your review makes us very proud! Thank you for choosing Thryv and for taking the time out of your busy schedule to share your experience. - *******
    • Review from Kevin C

      1 star

      07/09/2024

      I spoke with tech couple years ago asking them to fix an issue with our website/business email. They were absolutely no help at allbasically told me to contact ******* and ****** and go through their tech support to get our email up and running again. Long story short I had to go through GoDaddy make a new website and business email, so I contacted accounts with ********************** and told them I do not want to use their services anymore because they could not resolve the issue we had and they were absolutely no help at all. ZERO HELP! Fast forward to today and I just received a letter from collections saying I have to pay Thryv an X amount of money. I do recall telling them that I no longer want to use Thryv and deal with GoDaddy directly. I dont understand why I have collections trying to get collect money from me. I would never recommend this company to any of my colleagues. Tech support was zero help and accounts need to get it together.

      Thryv Response

      07/15/2024

      Hi *****, We're very sorry to know of the issues outlined in your review and certainly would like to look into this matter and help resolve. Our *********** Team will be reaching out to you to address all concerns with hopes of resolving. Thank you, *******
    • Review from Royle S

      5 stars

      07/02/2024

      Very easy platform to use. Much appreciated initial training and ongoing support. We have been able to automate scheduling, client contacts and CRM

      Thryv Response

      07/09/2024

      Hi *****, We're happy to hear of your satisfaction. Thank you for sharing. *******
    • Review from Cuauhtemoc M

      5 stars

      07/01/2024

      For any and All Business Marketing needs THRYV is your one way shop to go!Direct Knowledge Experience True Facts Immediate Results Every Call or Video is a 35% moving forward at least.Your business active in ****** and mainly social media faster.Thank You !!

      Thryv Response

      07/09/2024

      Hi **********, Your review makes us very proud! Thank you for choosing Thryv and for taking the time out of your busy schedule to share your experience. - *******
    • Review from Steve B

      5 stars

      06/27/2024

      They did an excellent job of communication and understanding exactly what I was needing done.

      Thryv Response

      07/01/2024

      Hello *****, Thank you for allowing Thryv to be there for you in support of your business needs. Your feedback is greatly appreciated. - *******
    • Review from Francisca S

      5 stars

      06/26/2024

      Excellent service, punctuality, serious and good guide making a wide and reachable our organization.

      Thryv Response

      07/01/2024

      Hi *********, We're happy to hear of your satisfaction. Thank you for sharing. *******
    • Review from George D

      5 stars

      06/25/2024

      The program and system is great everyone has been super informative and helpful. Easily worth the money. Have the pro subscription and have been using the command center and business center for 3 weeks now and love it. Streamlines the operational proccess and the onboarding meetings have been great. So nice to have professionals teach you about utilizing social media properly and walk you tho all aspects of their system. Highly recommend. The sub is going to pay for itself without a doubt.

      Thryv Response

      06/26/2024

      Hi ******, Your review makes us very proud! Thank you for choosing Thryv and for taking the time out of your busy schedule to share your experience. - *******
    • Review from Tamera B

      1 star

      06/21/2024

      We cancelled thryv over a year ago. They just tried to charge our business card, which was still on file, but used the old expiration date- this was flagged by our bank, and because it was a fraudulent attempt to charge us, we had to cancel our business card. Now, we are waiting for a new card. Im not sure why our card was still on file after a year, but what Im more concerned with is WHY a transaction was attempted.While speaking to customer support, I was told Im not the first past customer this had happened to that day! Thats theft. I will never use this company again and I will tell everyone I know to avoid thryv/yp/dex.

      Thryv Response

      06/24/2024

      Hi ******, We're very sorry to know of the issues outlined in your review and certainly would like to look into this matter and help resolve. Our *********** Team will be reaching out to you to address all concerns with hopes of resolving. Thank you, *******
    • Review from MICHAEL H

      5 stars

      06/20/2024

      review and renewal was very complete in servicing my business needs

      Thryv Response

      06/24/2024

      Hi *******, We're happy to hear of your satisfaction. Thank you for sharing. *******
    • Review from Basia F

      5 stars

      06/14/2024

      The one on one support that I receive every week, as I am implementing the system for my venue, has been beyond crucial, encouraging and empowering.I have my personal support tech *******, who is extremely knowledgeable, intuitive, easy to work with and very fast to find the answers we need.

      Thryv Response

      06/17/2024

      Hi *****, We are very happy to hear how satisfied you've been with using, Thryv! We take great pride in the support we offer our valued clients. The voice of the client is extremely important to us and we can't thank you enough for sharing yours. - *******

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