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ComplaintsforSpenga Uptown
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Complaint Details
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Initial Complaint
07/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was charged $169 for my monthly gym membership by Spenga on June 29th. Since I was out of town I emailed the studio that day for a refund and to pause my membership. They said they would (and I have emails). Then a couple days later I found out they were closing down for good. I again asked for a refund and they said they would. *** also emailed corporate and they are not assisting at all. I just want my $169 back. They charged me a monthly fee and then close down a couple of days later and run away with my money? That is not legal or fair whatsoever. I need your help, please.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.