ComplaintsforCovered Care
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/29/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Company was fraudulently charging primary bank account with no associated records of being partnered with them. Company told me that they were unable to file a claim because there was no account. I provided company with a evidence of withdrawal from bank on 2 occasions with no resolution. Company unable to provide resolution. Ending amount owed from company $546.60.Business response
06/14/2024
Hello, please find the attached response. Thank youInitial Complaint
05/13/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
I applied for a loan with them on 4/25/24...and due to unfortunate circumstances I wanted to cancel the loan. I called them the Monday 4/29/24 to get my 900 back and cancel the loan and they states they didn't see the 900 I sent then and to email a screen shot of the payment, I did that and didn't hear back from them...called them a couple days later..that's when I started getting the run around. And the loan was given under a dental procedure and that was not the caseBusiness response
05/24/2024
Kindly see attached.Customer response
05/25/2024
I have reviewed the business response and accept this resolution.Initial Complaint
05/07/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This company is attempting to withdraw funds from my debit account. I contacted them las year 2023 and the last attempt was recently 05/02/2024. I want them to close the account I had with them through MarbleLaw. I received a refund last year but apparently they kept this account open. Please close it.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
4475 Trinity Mills Rd Unit 701291
Dallas, TX 75370-0138
Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.