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Find a Location

James Antony Home has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • James Antony Home

      5360 W Lovers Ln Ste 212 Dallas, TX 75209-4379

      BBB Accredited Business
    • James Antony Home

      1113 Dragon St Dallas, TX 75207-4207

      BBB Accredited Business

    Business ProfileforJames Antony Home

    Furniture Stores
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/6/2023

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    James Antony Home has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • James Antony Home

        5360 W Lovers Ln Ste 212 Dallas, TX 75209-4379

        BBB Accredited Business
      • James Antony Home

        1113 Dragon St Dallas, TX 75207-4207

        BBB Accredited Business
      Location of This Business
      5360 W Lovers Ln Ste 212, Dallas, TX 75209-4379
      BBB File Opened:
      12/12/2001
      Years in Business:
      9
      Business Started:
      2/2/2015
      Date of New Ownership:
      2/15/2023
      Business Incorporated:
      1/2/2015
      Accredited Since:
      11/6/2023
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • James Antony LLC
      Business Management
      • Ms. Jennifer Martinez, Managing Member
      Contact Information

      Principal

      • Ms. Jennifer Martinez, Managing Member

      Customer Contact

      • Ms. Jennifer Martinez, Managing Member
      Additional Contact Information

      Fax Numbers

      • (972) 764-3788
        Other Fax

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/25/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      I was provided a due date for the furniture to be made and delivered and the due date has exceeded 30 days over the estimated due date. I have contacted James Antony several times and I am not getting any response or follow-up. I want to cancel my order.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kathie N

      1 star

      04/07/2023

      A+ is a joke for this company. This company has the worst customer service that I have ever experienced. I ordered furniture in April 2022 and they took my money quickly but after many unanswered calls and emails for 8 months, I finally received my shipment in December 2022. Fantastic but NOT, they product was damaged. I was told to accept the shipment and they would either immediately order another item to replace it if they could not repair it. It is now April 2023 and I cannot get anyone to answer emails or calls. This company is the worst ever and I would NEVER do business with them again. I still have damaged furniture that I paid dearly for.

      James Antony Home Response

      04/27/2023

      We scheduled a repairman and he made an appointment with the client and no one was there so he was unable to complete the work. When we spoke with the client afterward, she indicated she was going to be out of town for a while and stated she would call us when she was ready to schedule the repair. We should have given her a month and then followed up, but instead we waited for her to contact us and she was frustrated by that time. The repair has now been rescheduled and we have updated our procedures to make sure we are following up even if the client says they will be back in touch.

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