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Business Profile

Healthcare Staffing

Cambay Healthcare

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Healthcare Staffing.

Complaints

Customer Complaints Summary

  • 12 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/14/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    If I could give negative stars, I would. I *never* applied for a job with this "company." This pathetic excuse for a healthcare staffing agency stole my resume off of Indeed.com, and has been harassing me for over a year now. I get daily texts, phone calls, and emails. Many times, I have requested that they take me OFF their pilfered contact list, but they ignore me every time. It's about time to go to a lawyer over this. My life is stressful enough as it is with multiple health issues. I do NOT need this scam company -- full of recruiters with fake names because they are based in ***** -- to be harassing me. STOP contacting me!

  • Initial Complaint

    Date:04/18/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To whom it may concern, I am writing to inform you that I am sick and tired of receiving harassing phone calls and emails in regards of job offers that I have clearly expressed multiple and multiple times that I AM NOT INTERESTED BECAUSE I HAVE A JOB! TAKE ME OFF YOUR CONTACT LIST PLEASE. Every single person that calls me is from ***** and calls me from phone Numbers just like this *****************, *****************, *****************, ***************** , ***************** and several others and the majority have ******** names. A few minutes ago was and ****** guy named ***, the one prior was another person with a heavy accent from *****, this time a woman named *********************, and I can go on and on with this. But I am sick of it. Whatever scam your company is pulling, I am reporting it and the **** This early and late and in between phone calls and clogging daily emails are disrupting my life and causing me a lot of stress. If this continues, I will have to lawyer up and take it to court. I will also contact every single news media in town. Today I became fed up with this and I called the company directly in the number on their website via ******* Again someone with a heavy ****** accent reasoned and transfers me to a so calle manager who answered and didnt realized I can hear him laughing with a bunch of other people speaking in their ********. When he finally spoke, I started complaining and he stated and asking questions about the company. He stated they are based in ***** but the support team operates from *****. REALLY? this company is a joke and the biggest scam on health care I have ever seen. It is an insult to the hard working health care people in ******* and me. Please Do something.Thank you

    Customer Answer

    Date: 04/20/2023

    Despite my efforts on contacting the company directly and speaking to a so called manager that promised me they will never call me again (while other laughed in the background) the harassment continues, all the phone number attached with the exemption of the 425 area code and the Amazon scam keep calling. No matter how many I block, they find a way to call me or text me from a different number.  

    I believe there is a serious scam going on here. Now I am getting even more emails, this time from a company called ******** ( also recruiting company) these geniuses used one of the same numbers from ******. I am beyond overwhelmed here. If this continues, I will have to not only go the press and make noise, but I will have to get a lawyer and take everyone to court. This is not acceptable. 

    thanks. 

  • Initial Complaint

    Date:12/12/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Supposedly a nurse recruiting agency that sends repeated texts and phone calls. I have made a recruiter named **** aware that I was no longer interested in the position. Texts and calls received 3 to 4 times per week for the past month or so.

    Business Response

    Date: 03/14/2023

    Business Response /* (1000, 5, 2022/12/13) */ Will make sure this will not happen again, please accept our sincere apologies.

  • Initial Complaint

    Date:12/06/2022

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I don't know how this company for my contact information but they have contacted me multiple times a week regarding the wrong nursing specialty and I have told at least 10 of their representatives to stop contacting me. I have deleted the other text messages. I want them to remove my contact information and never to contact me again. I have tried calling their office and it goes to a voicemail no matter what department I try to contact.

    Business Response

    Date: 03/06/2023

    Business Response /* (1000, 5, 2022/12/08) */ Will make sure this will not happen again, please accept our sincere apology. Consumer Response /* (2000, 7, 2022/12/09) */ (The consumer indicated he/she ACCEPTED the response from the business.) I don't want to be contacted

  • Initial Complaint

    Date:11/30/2022

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am an LPN and have my resume on Indeed from previous employment searches. I have been contacted by this company by text and phone calls incessantly over the last 5 months. I have told each and every representative via text AND call that I am not looking for a job, and please remove my contact from their database. I have spoken to a "manger" on 11/29/21. He stated that the phone calls and text would cease immediately. They still continue to contact me despite my efforts. Ive taken steps in Indeed to make my resume private and I STILL am being contacted. This is harassment and since I have made my contact information private. A complete violation of my privacy.

    Business Response

    Date: 02/23/2023

    Business Response /* (1000, 5, 2022/12/02) */ Will make sure this will not happen again, please accept our sincere apologies. Consumer Response /* (2000, 7, 2022/12/07) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you BBB. Had I not filed this complaint, they would have never stopped harassing me, as I see they are still doing this to others.

  • Initial Complaint

    Date:11/24/2022

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I worked with this company. Prior to signing my contract, they were very responsive and in timely manner. I could reach my recruiter (Murphy) and his manager (Sheldon) no matter the time of day. After ending contract due to many reasons including a lack of support from management. I've been unable to reach anyone via email and phone. They have failed to pay me anything at all even though I worked as well as relocated 4 hours away. Beware of these scammers!!

    Business Response

    Date: 02/21/2023

    Business Response /* (1000, 5, 2022/11/28) */ As per her approved time card we processed the payment on 11/25/2022. Please find the attached files for your reference- Paystub Further explanation- We requested for the approved time card from the candidate to process her payroll timely but she was unable to provide that timely. We did reach out to the client regarding her weekly approved hours when candidate updated that she will not be able to get it by her own. Same information has been conveyed to her over the email as well on 11/17th. Please find the attached email for your reference.

  • Initial Complaint

    Date:10/12/2022

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have not applied for a job with this company. I have received numerous calls and text messages from this company for job opportunities. I have kindly told them I am not interested and to quit contacting me several times. I have resorted to blocking the numbers that they try to contact me with, they just use different numbers. The latest text message is from this morning and a new number. I again asked them to please quit calling and text message if me that I am not interested. I would just like them to stop.

    Business Response

    Date: 12/08/2022

    Business Response /* (1000, 5, 2022/10/13) */ We do apologies for any inconvenience, will make sure this will not happen again. Consumer Response /* (2000, 7, 2022/10/14) */ (The consumer indicated he/she ACCEPTED the response from the business.)

  • Initial Complaint

    Date:09/28/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am an LPN and have my resume on Indeed from previous employment searches. I have been contacted by this company by text and phone calls about potential positions available for quite a few months. I am not looking for a job and have told this company many times that I am not interested. They continue to contact me even after I have repeatedly told them to stop. I have tried to contact their main office recruiting office and asked to speak to a manager, I was told ok then was hung up on.

    Business Response

    Date: 11/21/2022

    Business Response /* (1000, 5, 2022/09/29) */ We understand your frustration, please accept our sincere apology.

  • Initial Complaint

    Date:09/21/2022

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been contacted repeatedly via text by this organization, trying to recruit me for RN contract positions. I have repeatedly told them I am not interested and requested they remove me from their contact list. They have not responded with confirmation of removal and continue to contact me on a daily basis (sometimes multiple times a day). Even when I block their number they will contact me on a different one. I first requested they remove me on 9/7/22. I again requested removal twice after receiving texts on 9/15/22, and three times today (9/21/22). These are the dates I have been contacted: 12/27/21, 12/28/21, 5/23/22, 8/29/22, 9/2/22 (twice), 9/6/22 9/7/22, 9/12/22, 9/15/22 (twice), 9/19/22 and today (three times). I am including the texts that I responded to, requesting to be removed. The resolution I want is for them to stop contacting me and others who have requested the same. They are clearly in violation of the TCPA.

    Business Response

    Date: 11/08/2022

    Business Response /* (1000, 5, 2022/09/22) */ Will make sure this will not happen again, please accept our sincere apology. Consumer Response /* (2000, 7, 2022/09/23) */ (The consumer indicated he/she ACCEPTED the response from the business.)

  • Initial Complaint

    Date:09/01/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i was contacted by Aaron ***** XXX-XXX-XXXX and XXX XXX-XXXX he was supposidly a Recruiter for Cambay Healthcare in Dallas Texas but the person mon the phone was foreign and rushing me for my info to be emailed to him for a nursing job the address on his email said 1838 snake River rd katy texas XXXXX. when i searched that i could not find the address when i mentioned it to him he told me he worked out of Noida City sector 63 in India. then he added them to the real Cambay website but on my desk top its not there. I never sent him any information and will be changing my email address please try and shut these scammers down. i cannot afford for my nursing license to be stolen

    Business Response

    Date: 10/27/2022

    Business Response /* (1000, 5, 2022/09/02) */ Sorry for the inconvenience, will make sure it will not happen again in future.

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